364807277-12-21-2023-09-CC-AROS-CZCRP6-20240110121126

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364807277
Report Date: 12/21/2023
Date Signed: 12/21/2023 12:06:37 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2023 and conducted by Evaluator Raymond Moorehead

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20231019103807

FACILITY NAME:	YMCA/PRESCHOOL UNIVERSITY		FACILITY NUMBER:	364807277
ADMINISTRATOR:	ANDREA GUEVARA		FACILITY TYPE:	850
ADDRESS:	800 E. LUGONIA AVENUE, SUITE L		TELEPHONE:	(909) 792-0555
CITY:	REDLANDS	STATE: CA	ZIP CODE:	92374
CAPACITY:	210	CENSUS: 54	DATE:	12/21/2023
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Andrea Guevara, Director		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Staff do not prevent inappropriate interactions between daycare children (Personal Rights)

INVESTIGATION FINDINGS:

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On 12/21/2023 at 8:40 AM, Licensing Program Analysts (LPAs) Raymond Moorehead and Elyse Jones arrived at the facility to deliver the findings of the investigation regarding the above allegation. LPA toured the facility, took a census, and met with Director Andrea Guevara.

During the course of the investigation, LPAs conducted interviews with pertinent individuals and reviewed files/documentation.

It was reported that Staff do not prevent inappropriate interactions between daycare children. It was noted that an incident occurred between two children while in the restroom which resulted in a child's Personal Rights being violated. During pertinent interviews, it was revealed that the staff who was responsible for providing Supervision and Care did not observe the incident occur. It was also disclosed that a child informed the staff that his/her Personal Rights were violated by another child.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Raymond Moorehead	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20231019103807

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: YMCA/PRESCHOOL UNIVERSITY	FACILITY NUMBER: 364807277
	VISIT DATE: 12/21/2023

NARRATIVE

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During the course of the investigation it was revealed that the subject child exhibits challenging behaviors and has been involved in other documented incidents where children's Personal Rights were violated.

Based on LPA’s observations, documentation obtained, and interviews which were conducted and reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUNSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1, Regulation 101223(a)(1) (Personal Rights) is being cited on the attached LIC 9099D.

LPAs informed Director that this report dated 12/21/2023 documents 1 Type A citation which shall be posted for 30 consecutive days as there were immediate risks to the health, safety, or personal rights of children in care.

Also, LPAs informed Director to provide a copy of this licensing report dated 12/21/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Raymond Moorehead	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20231019103807

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: YMCA/PRESCHOOL UNIVERSITY	FACILITY NUMBER: 364807277
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/21/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 12/22/2023 Section Cited CCR 101223(a)(1)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidence by:	1 2 3 4 5 6 7	Director agrees to review the Title 22 Regulations in regards to Personal Rights and submit a statement of understanding to LPA. Director also agrees to submit a plan that will reflect how the facility plans to protect the personal rights of all children moving forward.
	8 9 10 11 12 13 14	During the course of the complaint investigation, it was revealed that an incident occurred between two children while in the restroom which resulted in a child's Personal Rights being violated. Further, the staff who was responsible for providing Supervision and Care did not observe the incident occur.	8 9 10 11 12 13 14	Director agrees to submit the above plan of correction to LPA via email by 12/22/2023 by 5:00 PM. Email: Raymond.Moorehead@dss.ca.gov
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Raymond Moorehead	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 12/21/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023

LIC9099 (FAS) - (06/04)

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