364808468-4-23-2020-12-CC-MRAN-BNXT6W-20200423142748

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364808468
Report Date: 04/23/2020
Date Signed: 04/23/2020 11:09:02 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2020 and conducted by Evaluator Jazelle Neal

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20200224140537

FACILITY NAME:	KALEIDOSCOPE CHILDREN'S CENTER		FACILITY NUMBER:	364808468
ADMINISTRATOR:	SUZANNE SILVA		FACILITY TYPE:	850
ADDRESS:	12883 AMETHYST ROAD		TELEPHONE:	(760) 952-1146
CITY:	VICTORVILLE	STATE: CA	ZIP CODE:	92392
CAPACITY:	54	CENSUS: 3	DATE:	04/23/2020
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Maria Garcia		TIME COMPLETED:	09:00 AM

ALLEGATION(S):

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Allegation #1: Lack of Supervision - Staff left day care child unattended in restroom
Allegation #2: License – Facility is out of ratio
Allegation #3: Lack of Supervision – Staff lacked supervision resulting in day care child sustaining unexplained injuries

INVESTIGATION FINDINGS:

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This is an ammended report to change it from a Confidential to Public document.
Licensing Program Analyst (LPA) Neal spoke with director, Maria Garcia and conducted a follow-up complaint investigation of above allegations to deliver findings. During this investigation, LPA Neal spoke with staff, parents, children and other relevant complaint parties. Findings were determined as follows:
Allegation #1: Day care child was observed in restroom unattended. Based on statements obtained, there is insufficient evidence to prove the allegation occurred and child or date was not directly identified. LPA inspected the bathrooms and observed a circular mirror that gives a visual of the toilets from as far as the doorway of the classroom leading out to the play yard.
Allegation #2: LPA Neal reviewed sign in/out sheets for each class and observed ratio on separate occasions. Based on information obtained, facility ratio meets regulations.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20200224140537

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KALEIDOSCOPE CHILDREN'S CENTER	FACILITY NUMBER: 364808468
	VISIT DATE: 04/23/2020

NARRATIVE

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Allegation #3: LPA Neal reviewed children’s files for incident reports and spoke with relevant complaint parties. It was determined that there is insufficient evidence for a lack of supervision. Based on interviews and document reviewed, no injuries needed medical attention.

Based on the information obtained and interviews conducted the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred.

This inspection was conducted via phone due to the COVID 19 crisis, report has been emailed for “Read Receipt” from the Director.

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2020

LIC9099 (FAS) - (06/04)

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