364809073-5-20-2022-09-CC-GSEA-CERNJN-20220525103037

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364809073
Report Date: 05/19/2022
Date Signed: 05/20/2022 10:40:02 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2022 and conducted by Evaluator Patricia Berry

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20220425154752

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	364809073
ADMINISTRATOR:	SALVADOR-RIVERA, JESSICA		FACILITY TYPE:	840
ADDRESS:	16149 FOOTHILL BOULEVARD		TELEPHONE:	(909) 823-2323
CITY:	FONTANA	STATE: CA	ZIP CODE:	92335
CAPACITY:	27	CENSUS: 0	DATE:	05/19/2022
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Jessica Salvador-Rivera/director		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Daycare child was inappropriately touched by another daycare child.
Daycare child’s hair was pulled by another daycare child.

INVESTIGATION FINDINGS:

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On 5/20/22 at 9:15 am, Licensing Program analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA was granted access into the facility, met with director, toured facility and took a census. No children were present during the visit. The children were at school.

It was alleged a daycare child was inappropriately touched by another daycare child and a daycare child’s hair was pulled by another daycare child. During the investigation, LPA obtained a copy of a law enforcement report regarding one of the incidents, and interviewed two staff, two independent witnesses, and five children.

(Cont on 9099C)

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia Berry	TELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220425154752

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 364809073
	VISIT DATE: 05/19/2022

NARRATIVE

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All interviews conducted resulted in conflicting information as to whether there was a lack of supervision, or personal rights violation, which resulted in the allegations. The law enforcement report provided no additional information from what was alleged during this complaint.

Based on interviews conducted and documentation received, the above allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Exit interview conducted with director, report appeal rights and Notice of Site Visit provided to director. LPA observed director post the Notice of Site Visit. Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia Berry	TELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2022

LIC9099 (FAS) - (06/04)

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