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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 364809087
Report Date: 12/30/2021
Date Signed: 12/30/2021 11:31:55 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
364809087
ADMINISTRATOR:BRITTANY MCGUIREFACILITY TYPE:
850
ADDRESS:10451 COMMERCE STREETTELEPHONE:
(909) 796-9686
CITY:REDLANDSSTATE: CAZIP CODE:
92374
CAPACITY:72CENSUS: 27DATE:
12/30/2021
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME BEGAN:
09:08 AM
MET WITH:Acting Director, Brenda SandovalTIME COMPLETED:
11:45 AM
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On 12/30/2021 at 09:08am, Licensing Program Analyst (LPA) Destinee Hogue conducted a case management inspection with Acting Director, Brenda Sandoval and Assistant Director, Anabel "Ana" Graciano. A case management inspection is being conducted in response to the receipt of an unusual incident report (UIR) received from the facility. The UIR was received by the licensing agency on 11/16/2021. On 12/17/2021, an inspection was conducted by LPA Taadhimeka Zeigler. During the inspection on 12/17/2021, LPA interviewed staff and children, reviewed facility records, and conducted facility observations. During this inspection, LPA Hogue toured the facility inside and outside, took census of preschool children present on this date, verified facility associations, and discussed the following with Acting Director, Brenda Sandoval.

On or about November 12, 2021, a child’s authorized representative reported to the facility that they observed a staff member in the Pre-Kindergarten classroom roughly sitting their child(ren) down in a chair. According to the child's authorized representative, the child(ren) was sitting down at the table and a staff member in the classroom placed both hands on the shoulders of the child(ren) and "forced" him/her to remain seated in the chair.

LPA Hogue interviewed involved parties and it was disclosed, a staff member entered the classroom to relieve another staff member for a 10 minute break. During break coverage, the classroom was preparing to transition to a new classroom activity and some of the child(ren) did not want to leave the activity area they were playing in. According to involved parties, a staff member noticed a child(ren) was beginning to get upset and the staff member tried to verbally redirect the child(ren) to participate in a new activity. According to disclosures, the child(ren) began grabbing toys from other children, throwing toys, kicking chairs, and attempting to kick other children.

>>>>>>>>>>>>>>>>>>CONTINUED ON LIC809C>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Destinee HogueTELEPHONE: (951) 218-5196
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 364809087
VISIT DATE: 12/30/2021
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According to interviews, after verbally redirecting the child(ren) to a new activity, the staff member in question admitted to grabbing the child(ren)'s hand and attempted to lift the child(ren) up from the ground, however, the involved child(ren) refused to get up. Staff member in question stated the child(ren) remained on the ground and continued to scream and kick chairs. According to disclosures, the staff member made a second attempt to pick the child(ren) up from the ground and tried to sit the child(ren) in a chair. According to interview disclosures, the involved staff member placed both hands under the child(ren)'s "armpits" and attempted to lift the child(ren) up from the ground to sit the child(ren) in a chair. According to interviews, the child(ren) did not want to sit down in the chair, so the involved staff member, continued redirecting other children and allowed the child(ren) to run around to other side of the classroom. At this time, the child's authorized representative entered the classroom and immediately removed the child(ren) from the classroom.

Based on the information obtained, there is conflicting information on whether a child(ren) was handled roughly. Although a child's authorized representative stated they observed a staff member placing both hands on the shoulders of their child(ren) and allegedly "forced" the child(ren) to sit in a chair, additional interviews disclosed, the involved child(ren) was moving around and the involved staff member states they placed both hands under the child(ren)'s arms. Although, it may have appeared the child(ren) was roughly or forced to sit down in a chair, the involved staff members denies forcing or roughly sitting down a child(ren).

At this time, based on information gathered, there appears to be no violations of Title 22 Regulations found. An exit interview was conducted, and a copy of this report was provided to Acting Director, Brenda Sandoval.

No deficiencies were cited during this inspection and a Notice of Site Visit was issued and shall remain posted for 30 days.

SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Destinee HogueTELEPHONE: (951) 218-5196
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2021
LIC809 (FAS) - (06/04)
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