364809370-6-11-2019-09-CC-DPAR-BDKSKB-20190628135624

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364809370
Report Date: 06/11/2019
Date Signed: 06/11/2019 12:57:03 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2019 and conducted by Evaluator Fe Floria

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20190307112104

FACILITY NAME:	REDLANDS DAY NURSERY - PLUM LANE		FACILITY NUMBER:	364809370
ADMINISTRATOR:	MILLY LARA		FACILITY TYPE:	850
ADDRESS:	1643 PLUM LANE		TELEPHONE:	(909) 792-9717
CITY:	REDLANDS	STATE: CA	ZIP CODE:	92374
CAPACITY:	150	CENSUS: 90	DATE:	06/11/2019
		UNANNOUNCED	TIME BEGAN:	10:25 AM
MET WITH:	Patty Arth		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Facility staff possible failed to adequately supervise day care children resulting in inappropriate touching.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Fe Floria arrived at this facility to conduct a continuous investigation into the above allegation. An initial visit was conducted on 03/12/19 and concluded on 4/16/19. Upon review of the findings it was noticed that the information provided during interviews was not enough due to confusing statements and the child in question was not interviewed at the time.

During this visit the Center Director and staff were informed why is it needed for them to be re interviewed is due to lacking information revealed from the previous interviews conducted. This time the child in question was interviewed and staff had provided a detailed written statements..

This report is continued to next page LIC9099 - C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Fe Floria	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 06/11/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20190307112104

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: REDLANDS DAY NURSERY - PLUM LANE	FACILITY NUMBER: 364809370
	VISIT DATE: 06/11/2019

NARRATIVE

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It was alleged that facility staff possible failed to adequately supervise day care children resulting in inappropriate touching.

Staff denies the allegation and contends children are supervised at all times, the rules established by the facility are no playing games where they touch their friends and keeping hands to themselves.

Therefore, based on the additional information obtained from the interview during this visit and the previous interviews, the allegation is deemed Unsubstantiated, at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview was conducted, appeal rights discussed and provided along with a Notice of Site Visit and a copy of this report on this date to Ms. Patty.

A copy of this report must be made available to the public for three (3) years.

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Fe Floria	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 06/11/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2019

LIC9099 (FAS) - (06/04)

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