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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364812396
Report Date: 09/16/2022
Date Signed: 09/16/2022 01:54:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2022 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20220701093218
FACILITY NAME:ROBINSON FAMILY CHILD CAREFACILITY NUMBER:
364812396
ADMINISTRATOR:CYNTHIA ROBINSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 961-8025
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 2DATE:
09/16/2022
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:CYNTHIA ROBINSONTIME COMPLETED:
02:17 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglecty/Lack of Supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 09/16/22 Licensing Program Analysts (LPA) Babatunde ibitoye conducted a complaint investigation at the facility to deliver complaint investigation findings. Upon arrival, LPA met with Director Cynthia Robinson. LPA observed (2) children in care with Director.
During the investigation LPA Ibitoye interviewed complainant, director, day-care children, facility staffs and parents of the program . As part of the investigation LPA Ibitoye obtained the facilities children roster and Checked Individual Associated to the facility. After observations and interviews with parties related to the allegations it was found that the allegations could not be collaborated. Therefore, the allegations have been found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations happened, Therefore the above allegations is Unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to Director Cynthia Robinson along with Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Babatunde IbitoyeTELEPHONE: 661-568-8179
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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