364813437-9-14-2023-09-CC-KWIS-CWWQ6L-20231024115344

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364813437
Report Date: 09/14/2023
Date Signed: 09/14/2023 03:15:48 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2023 and conducted by Evaluator Susan Brewer

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230712170517

FACILITY NAME:	ROCES-LOPEZ FAMILY CHILD CARE		FACILITY NUMBER:	364813437
ADMINISTRATOR:	ROCES-LOPEZ, JOCELYN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(909) 283-4195
CITY:	LOMA LINDA	STATE: CA	ZIP CODE:	92354
CAPACITY:	14	CENSUS: 5	DATE:	09/14/2023
		UNANNOUNCED	TIME BEGAN:	01:28 PM
MET WITH:	Licensee Jocelyn Roces-Lopez		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Personal Rights: Licensee forced day care child to stay in another dwelling for an extended period of time while in care.

Supervision: Licensee left day care child unsupervised for an extended period of time while in care.

INVESTIGATION FINDINGS:

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On date and time listed the Licensing Program Analysts (LPAs) Susan Brewer and Laura Mejorado, arrived unannounced for the purpose of concluding a complaint investigation into the above allegations and to deliver findings. LPAs were greeted by Licensee Jocelyn Roces-Lopez and granted entry into the facility. LPAs took total census of 5 daycare children and 5 additional adult residents.

On 07/14/2023, LPAs S. Brewer and L. Mejorado, conducted an initial investigation into the allegations, and the investigation was extended due to more information needed. In addition, on 07/11/2023 LPAs S. Brewer and L. Mejorado, conducted a separate inspection, where the evidence gathered was determined to be relevant to the allegations in this investigation. During today's inspection LPAs, discussed the above allegations for Personal Rights and Supervision, with Licensee Jocelyn Roces-Lopez. LPAs toured the home inside and out, gathered facility records and conducted interviews pertinent to the investigation.

*****Continued on LIC9099C, Page 2****

Substantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 09-CC-20230712170517

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ROCES-LOPEZ FAMILY CHILD CARE	FACILITY NUMBER: 364813437
	VISIT DATE: 09/14/2023

NARRATIVE

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First Allegation of Personal Rights: It was alleged that the Licensee forced day care child to stay in another dwelling for an extended period of time while in care. On 07/11/2023 at 10:42 AM, during an inspection for a separate matter, LPAs Susan Brewer and Laura Mejorado, toured the a facility and observed a daycare child in a separate detached dwelling. The Licensee stated, the child was visiting and not enrolled in the daycare. LPA's interviews with pertinent parties revealed the licensee Jocelyn Roces-Lopez, placed the daycare child in detached dwelling that was not open to daycare, against their will and instructed the child to remain hidden from licensing representatives during the inspection. LPAs observed the daycare child to be scared, shaking, and did not understand why they were placed in the detached dwelling. It was also revealed that the licensee failed to report the detached dwelling as a new construction, by failing submit an updated LIC999A Facility Sketches, to Community Care Licensing (CCL), for notification of changes to the physical plant. Therefore, the allegation that the Licensee Jocelyn Roces-Lopez forced day care child to stay in another dwelling for an extended period of time while in care, is Substantiated. The violation was addressed during the previous inspection on 07/11/2023.

2nd Allegation of Supervision: It was alleged that the Licensee left day care child unsupervised for an extended period of time while in care. On 07/11/2023 at 10:42 AM, during an inspection for a separate matter, LPAs Susan Brewer and Laura Mejorado, toured the facility and observed a daycare child in a detached dwelling, and under the supervision of an adult male. LPAs interviewed the licensee Jocelyn Roces-Lopez, who stated the adult male was associated and provided the LPAs with a false name. The licensee stated the child was not part of the daycare, but later retracted their initial statement during the inspection and confirmed that child was enrolled in daycare. LPA's record review, revealed the subject child was enrolled in the Roces-Lopez daycare in June 2023. On 07/14/2023, further investigation revealed the adult male supervising the subject child was a resident of the home, however, the adult male was not associated, employed or approved to reside and/or work at the facility, and did not know the subject child. In addition, the adult male was unaware the subject child observed, in the presence of the adult male on 07/11/2023, was under their supervision for 30 minutes. Therefore, the allegation that the Licensee Jocelyn Roces-Lopez, left day care child unsupervised for an extended period of time while in care, is Substantiated.

Based on LPA’s observations, interviews and record reviews, which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, divisions, sections 102417(a) Operation of a Family Child Care Home is being cited on the attached LIC9099D, for a Type A citation. ***Continued on LIC9099C, Page 3***

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 09-CC-20230712170517

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ROCES-LOPEZ FAMILY CHILD CARE	FACILITY NUMBER: 364813437
	VISIT DATE: 09/14/2023

NARRATIVE

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The California Code of Regulations, Title 22, division 12, 102423(a)(2) Personal Rights violation related to this allegation was substantiated and addressed, during a separate inspection on 07/11/2023 on LIC809D Type A citation issued.

LPAs Susan Brewer and Laura Mejorado, informed licensee Jocelyn Roces-Lopez, that this report dated document of a Type A citation, which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPAs Susan Brewer and Laura Mejorado, informed the licensee Jocelyn Roces-Lopez, to provide a copy of this licensing report dated 09/14/2023 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and a copy of this report was provided to the Licensee Jocelyn Roces-Lopez.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 09-CC-20230712170517

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ROCES-LOPEZ FAMILY CHILD CARE	FACILITY NUMBER: 364813437
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/14/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/15/2023 Section Cited CCR 102417(a)	1 2 3 4 5 6 7	102417(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times... the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. This regulation was not met as evidenced by:	1 2 3 4 5 6 7	The licensee agrees to ensure the supervision of children, by pre-qualified assistants, that have received fingerprint clearance, in the reported designated areas, which open to daycare children and approved by the department through inspection of the physical plant.
	8 9 10 11 12 13 14	Based on LPA observations, interviews & record review, on 07/11/2023 the licensee placed a subject child under the supervision of an uncleared adult without the adult's knowledge, which is an immediate risk to the health & safety of the children in care.	8 9 10 11 12 13 14	The licensee agrees to submit a written statement acknowledging the responsibility to ensure daycare children are supervised by qualified assistants in designated areas that are open and approved to daycare and submit their statement on or before 09/15/2023.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

LIC9099 (FAS) - (06/04)

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