364813684-4-19-2021-12-CC-MRAN-C28VQE-20210419163812

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364813684
Report Date: 04/15/2021
Date Signed: 04/19/2021 04:03:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/25/2021 and conducted by Evaluator Jazelle Neal

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20210125144949

FACILITY NAME:	KIDCARE CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	364813684
ADMINISTRATOR:	JUNE BOWMAN		FACILITY TYPE:	840
ADDRESS:	15025 GRAVILLA ROAD		TELEPHONE:	(760) 955-6466
CITY:	VICTORVILLE	STATE: CA	ZIP CODE:	92392
CAPACITY:	14	CENSUS: 12	DATE:	04/15/2021
		UNANNOUNCED	TIME BEGAN:	11:10 AM
MET WITH:	Carmen Rodriguez		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Allegation #1: Personal Rights - Staff spanked children.
Allegation #2: Record Keeping - Failure to use sign in/out sheets.
Allegation #3: Lack of Supervision - Children were left unattended.

INVESTIGATION FINDINGS:

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This report was amended on 4/19/2021 for the purpose adding addition information concerning the complaint investigation.
Licensing Program Analyst (LPA) Neal conducted a follow-up complaint investigation and met with director, Carmen Rodriguez via Tele-Inspection as directed by current Covid-19 procedures for the purpose of delivering complaint findings. During this investigation LPA interviewed children, staff and other relevant complaint parties as well as reviewed pertinent documents.
Allegation #1: LPA Neal conducted interviews with staff, parents and children regarding spanking at the facility. Interview were conducted with child #1. No disclosures in regards to corporal punishment (such as spanking) were made. All staff denied inappropriate punishment and staff did not witness these types of incidents. No disclosures from parents interviewed as well. Allegation deemed unsubstantiated.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20210125144949

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KIDCARE CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 364813684
	VISIT DATE: 04/15/2021

NARRATIVE

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This report was amended on 4/19/2021 for the purpose adding addition information concerning the complaint investigation.
Allegation #2: LPA Neal conducted interviews with staff and parents regarding their sign in/out practices and reviewed sign in/out sheets on separate occasions to reconcile with attendance. Based on information obtained, sign in/out sheets are being maintained. Allegation is deemed unsubstantiated.
Allegation #3: LPA Neal conducted interviews with children and staff, LPA Neal was
unable to prove the alleged lack of supervision occurred. Allegation deemed unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred.
Notice of Site Visit was given to be posted for 30 days.
Exit interview was conducted and a copy of this report was forwarded to the director via email for confirmation with “Read Receipt” on this date.

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2021

LIC9099 (FAS) - (06/04)

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