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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364815015
Report Date: 12/07/2021
Date Signed: 12/07/2021 11:47:23 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2021 and conducted by Evaluator Rachel Zeron
COMPLAINT CONTROL NUMBER: 09-CC-20210921143637
FACILITY NAME:ARCHIBALD RANCH CHRISTIAN PRESCHOOLFACILITY NUMBER:
364815015
ADMINISTRATOR:LAURA O'BRIENFACILITY TYPE:
850
ADDRESS:13344 S. ARCHIBALD AVENUETELEPHONE:
(909) 947-2722
CITY:ONTARIOSTATE: CAZIP CODE:
91761
CAPACITY:111CENSUS: 53DATE:
12/07/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Laura O'Brien - Director TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Day care staff caused injuries to child in care.
INVESTIGATION FINDINGS:
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On 12/07/2021, Licensing Program Analyst (LPA) Rachel Zeron conducted an unannounced visit to the facility and met with Director, Laura O’Brien for the purpose of delivering findings of this complaint that was initiated on 09/21/2021. Per the Director, there were 53 children in care.

During the investigation, LPA Zeron reviewed facility documentation and conducted interviews with relevant individuals pertinent to this investigation. It is alleged that on or about September 16, 2021 a child was dropped off at the facility at approximately 8:45am and picked up at approximately 12:30pm. After receiving a call from the Director at 9:30am indicating that the child was crying a lot. That evening, while child’s representative (CR) was showering the child, CR noticed bruising on child’s rib cage area and scratch marks under both arm pits. The following morning, when child was dropped off at the facility, CR asked child's teacher about the injuries. The teacher indicated that it was unknown how the injuries occured, the child was crying a lot and the Director came into the classroom "clapping at the child" and telling him to "stop crying" and removed him from the classroom and took him into her office and called the child's representive to pick the child up. The child was later brought back to the classroom. Continued on the 9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel ZeronTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20210921143637
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ARCHIBALD RANCH CHRISTIAN PRESCHOOL
FACILITY NUMBER: 364815015
VISIT DATE: 12/07/2021
NARRATIVE
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Document Link IconDuring interviews with staff, there was no indication that the Director had taken the child into the director's office on 09/17/2021. Staff denies witnessing the director yelling at or mistreating children. Staff indicated that the Director is good with the children. On occasion, Director will remove the child from the classroom per the teacher's request and take the child to the Director's office to "cool down" for a short time and then take the child back to the classroom. Director indicated that the office door is never shut when a child is in the office. Director denies the allegations regarding the injuries to the child. Staff interviews also indicated that the teacher in the child's classroom, would speak loudly to the children at times and some of the children felt intimidated by the teacher.

LPA determined there is conflicting information regarding a Day care staff causing injuries to child while in care. There were no eye witnesses to the alleged incidents reported and the child in question and other pertinent sources were not able to participate in the investigation.



Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed UNSUBSTANTIATED at this time.

No deficiencies were cited. An exit interview was conducted, and a copy of this report and a Notice of Site VIsit (required to be posted for the next 30 days) was provided to the Director Laura O'Brien on 12/07/2021. LPA verified the Notice of Site Visit was posted in a prominent location before leaving the facility.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel ZeronTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2021
LIC9099 (FAS) - (06/04)
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