364815787-5-27-2020-09-CC-GSEA-BQ2RSU-20200528131719

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364815787
Report Date: 05/27/2020
Date Signed: 05/27/2020 02:56:46 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2020 and conducted by Evaluator Nelson Zuniga

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20200312122651

FACILITY NAME:	MEXICAN AMER. OPPORTUNITY FOUND. FREMONT PRESCH.		FACILITY NUMBER:	364815787
ADMINISTRATOR:	SUSAN GARCIA		FACILITY TYPE:	850
ADDRESS:	9950 FREMONT AVENUE		TELEPHONE:	(909) 626-1092
CITY:	MONTCLAIR	STATE: CA	ZIP CODE:	91763
CAPACITY:	72	CENSUS: 0	DATE:	05/27/2020
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Norma Amezcua		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

1. Child in care was restrained by staff

2. Child in care was hit by staff

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Nelson Zuniga conducted a tele-investigation via Facetime with Director of child care services, Norma Amezcua due to COVID-19 and DPH guidelines of social distancing. The purpose of the tele-investigation is to deliver the concluded findings for the above allegations. Allegations were discussed. This investigation was initiated on 03/12/20, the investigation needed to be further investigated. LPA conducted interviews with staff, children and parents. The following information was obtained: Licensee denies restraining children in care and denies that staff is hitting children. Licensee stated there was an incident that a child in care had to be cradle like if child was an infant due to the potential of child running away from staff when child is called. Additionally, licensee added that staff redirects children when needed instead of punishment or hitting children in care.
Interviews and evidence provided was not enough to determine whether there were concerns about children personal rights while in care at facility. (Continue on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Nelson Zuniga	TELEPHONE: (951) 782-6634
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20200312122651

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MEXICAN AMER. OPPORTUNITY FOUND. FREMONT PRESCH.	FACILITY NUMBER: 364815787
	VISIT DATE: 05/27/2020

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

During this investigation, conflicting information was received regarding the allegations. The Department has investigated the above allegations and although they may have happened or been valid, there is not a preponderance of the evidence to prove that an alleged violation occurred, the Department’s finding is that these allegations are unsubstantiated.

LPA Zuniga provided Licensee with a copy of this report via email with an electronic “read receipt” due to COVID-19 and DPH guidelines of social distancing. If the licensee is unable to accept the read receipt, LPA will document the licensee’s typed email response in lieu of a signature for the report. The email response will be documented for record.

The licensee shall maintain all reports for 3 years. Exit interview was conducted and a copy of this report was provided.

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Nelson Zuniga	TELEPHONE: (951) 782-6634
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 2