364815787-1-26-2026-09-CC-ANOE-DR6SQD-20260210130432

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364815787
Report Date: 01/26/2026
Date Signed: 01/26/2026 09:38:10 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Chase Atherton

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20251117153038

FACILITY NAME:	MAOF FREMONT PRESCHOOL		FACILITY NUMBER:	364815787
ADMINISTRATOR:	LIZ MARTINEZ		FACILITY TYPE:	850
ADDRESS:	9950 FREMONT AVENUE		TELEPHONE:	(909) 626-1092
CITY:	MONTCLAIR	STATE: CA	ZIP CODE:	91763
CAPACITY:	72	CENSUS: 28	DATE:	01/26/2026
		UNANNOUNCED	TIME BEGAN:	08:37 AM
MET WITH:			TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff did not adequately supervise a day care child in the restroom.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Chase Atherton arrived at the facility to deliver final findings for a complaint investigation for the above allegation. LPA met with the Director Liz Martinez and informed them of the purpose of visit. LPA Chase Atherton toured the facility and took census.

During the investigation, information gathered included LPA made observations, interviews with pertinent parties, reviewed records, and reviewed a self-report from the facility.

It was alleged that staff did not adequately supervise a day care child in the restroom.

SEE LIC9099C for a continuation of this report...

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 6

Control Number 09-CC-20251117153038

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MAOF FREMONT PRESCHOOL	FACILITY NUMBER: 364815787
	VISIT DATE: 01/26/2026

NARRATIVE

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Information gathered, including a self-report from the facility, stated that Child 1 (C1) was left alone in a bathroom for about 3 minutes, without any supervision by facility staff. Information gathered stated C1 was escorted to Children's Bathroom 2 by Staff 1 (S1), who left C1 at the entrance to Children's Bathroom 2. Information gathered stated Staff 2 (S2) was in Children's Bathroom 2 but S2 was not informed that C1 was dropped off. Information gathered stated S1 departed, leaving C1 near S2 but not under S2's supervision. During the time that C1 was not being supervised, C1 was in an area where C1 only had access to 2 bathrooms (Children's Bathroom 1 and Children's Bathroom 2) and a small walkway, enclosed by closed gates. Information gathered stated that the entrance to Children’s Bathroom 1 and Children’s Bathroom 2 are a few feet away from each other. Information gathered stated about 3 minutes later C1 was observed walking in and out of Children’s Bathroom 1 by Staff 3 (S3) who started supervising C1 and escorted C1 to S2 in Children's Bathroom 2.

Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, CCR 101229(a)(1) is being cited on the attached LIC9099D.

LPA Atherton informed Director Liz Martinez that this report dated 1/26/2026 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Atherton informed the Director Liz Martinez to provide a copy of this licensing report dated 1/26/2026 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A civil penalty has been assessed during this inspection because of an absence of supervision in the amount of $500. See LIC9099D and LIC421IM for more details. Payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20251117153038

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MAOF FREMONT PRESCHOOL	FACILITY NUMBER: 364815787
	VISIT DATE: 01/26/2026

NARRATIVE

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Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.

Exit interview conducted and report was reviewed with the Director Liz Martinez. A notice of site visit was given to Director Liz Martinez and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 6

Control Number 09-CC-20251117153038

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MAOF FREMONT PRESCHOOL	FACILITY NUMBER: 364815787
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/26/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 01/27/2026 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	(1) No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Facility has already addressed visual observation concerns by completing a training regarding expectations for supervision with all staff. During the staff meeting they discussed making sure that staff always have visual observation of all children. Citation cleared by the time of the citation.
	8 9 10 11 12 13 14	Based on records review, interviews, and self-report from the facility, the facility did not maintain visual supervision of Child 1 (C1), for approximately 3 minutes, while C1 was on facility grounds. This poses/posed an immediate health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026

LIC9099 (FAS) - (06/04)

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