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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364818290
Report Date: 12/02/2019
Date Signed: 12/02/2019 04:01:53 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2019 and conducted by Evaluator Fe Floria
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20191015132511
FACILITY NAME:LINDO FAMILY CHILD CAREFACILITY NUMBER:
364818290
ADMINISTRATOR:LINDO, DIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 258-3416
CITY:RIALTOSTATE: CAZIP CODE:
92377
CAPACITY:14CENSUS: 7DATE:
12/02/2019
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Diana LindoTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Adult in home hit day care child resulting in bruises

Licensee did not prevent verbal altercation between day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Fe Floria arrived at the facility to deliver the findings of the investigation regarding the above allegations. LPA was granted access into the home by Mrs. Diana Lindo. Facility was toured and a census was taken. There were 7 children present, 2 are napping in the living room and 5 were watching TV in the family room. LPA observed staff interaction with the children during the visit

The information gathered during the investigation process did not reveal sufficient evidence to support the allegations of abuse and similar personal rights violations as alleged. The interview with the subject child had no evidence of any evidence of the alleged abuse. Possible witnesses were interviewed and did not report witnessing abuse and or having knowledge of any abuse involving any individuals at the home. Daycare children were interviewed and they did not report personal right violations of any nature. Licensee denied knowing about the allegations. Licensee stated that she was always responsible for the caring of the children and that not personal rights violation occurred at the facility.
THIS REPORT IS CONTINUED TO NEXT PAGE - LIC9099 - C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Fe FloriaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20191015132511
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LINDO FAMILY CHILD CARE
FACILITY NUMBER: 364818290
VISIT DATE: 12/02/2019
NARRATIVE
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There are conflicting information on whether or not the subject child was abused. Based upon the information gathered throughout the investigation process, there is not a preponderance of evidence to corroborate the allegations. Although the allegations regarding violation of personal rights may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations Adult in home hit day care child resulting in bruises and Licensee did not prevent verbal altercation between day care children are deemed unsubstantiated at this time.

An exit interview was conducted and a copy of this report was given to the licensee, Diana Lindo on this date. A copy of this report shall be made available to the public, upon their request, for a period of 3 years.

A NOTICE OF SITE VISIT WAS ISSUED AND IS TO BE POSTED IN A PROMINENT LOCATION AT THE FACILITY FOR THE NEXT 30 DAYS

SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Fe FloriaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2