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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364819503
Report Date: 12/15/2023
Date Signed: 12/15/2023 11:53:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2023 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20231002123525
FACILITY NAME:KIDS AND CARE PRESCHOOL AND DAY CARE CENTERFACILITY NUMBER:
364819503
ADMINISTRATOR:CLAUDIA VALENZUELA GARCIAFACILITY TYPE:
840
ADDRESS:9560 I AVETELEPHONE:
(760) 956-5000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:42CENSUS: 1DATE:
12/15/2023
UNANNOUNCEDTIME BEGAN:
10:29 AM
MET WITH:Katrina HendersonTIME COMPLETED:
11:53 AM
ALLEGATION(S):
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CHILDREN BEING BULLIED AT THE FACILITY
STAFF NOT REPORTING INCIDENTS TO PARENTS WHEN THEY OCCUR
STAFF GIVING FALSE STATEMENTS AND REPORTS OF INCIDENTS.
PARENT REFUSED ENTRY TO FACILITY
STAFF THREATENING CHILDREN
STAFF FORCED KIDS TO STAY OUTSIDE WHILE KIDS NAPPING
INVESTIGATION FINDINGS:
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On 12/15/2023, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection at Kids and care and met with the Director Katrina Henderson .The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.

During today’s visit, LPA observed 1 school age child present with 1 Teacher.
During the course of the investigation of this complaint, LPA conducted interviews with all parties involved and obtained the facility's children's roster.

Based on evidence obtained the interviews and the documents reviewed revealed conflicting statements regarding the allegations that the children being bullied at the facility,staff not reporting incident,staff giving false statement,parent refused entry to facility,staff threatening children, staff forced kids to stay outside while kids napping. Currently, there is no preponderance of evidence to prove or disprove the allegations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Babatunde IbitoyeTELEPHONE: 661-568-8179
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20231002123525
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS AND CARE PRESCHOOL AND DAY CARE CENTER
FACILITY NUMBER: 364819503
VISIT DATE: 12/15/2023
NARRATIVE
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Therefore, based on the information obtained, the department finds the above allegation is deemed unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to the Director Katrina Henderson along with a Notice of Site Visit and Appeal Rights.
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 789-6944
LICENSING EVALUATOR NAME: Babatunde IbitoyeTELEPHONE: 661-568-8179
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2