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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364820224
Report Date: 10/23/2023
Date Signed: 10/23/2023 03:07:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/07/2023 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230907110403
FACILITY NAME:DELGADO FAMILY CHILD CAREFACILITY NUMBER:
364820224
ADMINISTRATOR:ROSA-VIRGIL DELGADOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 732-5387
CITY:ONTARIOSTATE: CAZIP CODE:
91761
CAPACITY:14CENSUS: 0DATE:
10/23/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Rosa DelgadoTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Adult hit the daycare children with an object while in care
Adult inappropriately grabbed a daycare child
INVESTIGATION FINDINGS:
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On October 23, 2023, Licensing Program Analyst (LPA) Blanca Ruiz conducted an inspection to the above-named facility to discuss and deliver findings of the investigation for the above allegations. A 10-day inspection was initiated by LPA Ruiz on 09/07/2023. LPA met with licensee, Rosa Delgado and licensee's daughter, Alma Romero. Also present during this inspection was licensee’s adult son, Carlos Romero. The facility is currently inactive until 08/11/2024. LPA conducted a tour of the facility, and no day children were observed at the facility. This inspection was conducted in Spanish per licensee’s request.
The following information was discussed with licensee:
It was alleged that co-licensee, Sergio Virgil Delgado hit daycare children and inappropriately grabbed them to discipline them) during daycare hours.
LPA Ruiz investigated the allegation and gathered the following information:
On or about 09/2023, a witness reported observing co-licensee Sergio Virgil Delgado hitting four boys in their buttocks, and on their back and neck on different occasions.

Please see LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20230907110403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: DELGADO FAMILY CHILD CARE
FACILITY NUMBER: 364820224
VISIT DATE: 10/23/2023
NARRATIVE
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It was added that child(ren) expressed discomfort, but no marks nor bruises were observed. Licensee, Rosa Delgado denied the allegations and stated that she never observed the co-licensee hitting any of the children in care in her presence.

LPA was unable contact legal guardian of all the children in question to obtain additional information. LPA spoke with child(ren) pertaining to the alleged incident(s), but they did not recall any events. Not all pertinent parties were available for interview. Therefore, based on the information obtained during the investigation, there is conflicting information regarding the allegations. Although allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time.


Exit interview conducted and report was reviewed with licensee, Rosa Delgado. A Notice of Site Visit was given and must remain posted on, or immediately adjacent to the interior of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2