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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 364820599
Report Date: 12/08/2022
Date Signed: 12/08/2022 03:15:07 PM


Document Has Been Signed on 12/08/2022 03:15 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501



FACILITY NAME:VOLUNTEERS OF AMERICAFACILITY NUMBER:
364820599
ADMINISTRATOR:GLORIA DELGADOFACILITY TYPE:
850
ADDRESS:720 S. E STREETTELEPHONE:
(909) 888-4577
CITY:SAN BERNARDINOSTATE: CAZIP CODE:
92408
CAPACITY:32CENSUS: 10DATE:
12/08/2022
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME BEGAN:
12:58 PM
MET WITH:Gloria DelgadoTIME COMPLETED:
03:30 PM
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Licensing Program Analysts (LPAs) Laura Mejorado and Perla Ordones arrived at the facility to conduct a case management visit in response to the receipt of an unusual incident report (UIR). The UIR was received by the Riverside Child Care Regional office and documented an incident where a staff member was accused of being mean and not providing a child the services they needed.

Upon arrival, LPAs met with Director Gloria Delgado and stated the purpose of the visit. Records were reviewed and interviews were conducted. During interviews the subject staff member denied the allegations but a meeting was held to discuss their tone and children's personal rights. Interviews disclosed the subject child is currently receiving speech therapy and there have been no reported incident of the child not receiving the services they require. There were no reports of the subject staff member being mean to the children in care. Due to the age range and speech ability of the subject child, the interview did not reveal information that could be used to corroborate or neglect the allegation. Additionally, the facility conducted an internal investigation which resulted in there not being enough evidence to substantiate the allegation.


Based on the information gathered and compiled during this visit no citations were issued, at this time.

Exit interview conducted and report was reviewed with Director Gloria Delgado.

A notice of site visit was given and must remain posted for 30 days.

A copy of this report must be made available to the public, at the facility site, for 3 years.

SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura MejoradoTELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:
DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 12/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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