364830159-3-9-2022-12-CC-CYAS-CDB29R-20220408171222

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364830159
Report Date: 03/09/2022
Date Signed: 03/09/2022 12:33:57 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2022 and conducted by Evaluator Linda Thompson-Miller

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20220211094716

FACILITY NAME:	KIDS AND CARE PRESCHOOL & DAY CARE CENTER		FACILITY NUMBER:	364830159
ADMINISTRATOR:	CLAUDIA VALENZUELA GARCIA		FACILITY TYPE:	830
ADDRESS:	9560 I AVENUE		TELEPHONE:	(760) 956-5000
CITY:	HESPERIA	STATE: CA	ZIP CODE:	92345
CAPACITY:	24	CENSUS: 20	DATE:	03/09/2022
		UNANNOUNCED	TIME BEGAN:	12:20 PM
MET WITH:	Claudia Garcia		TIME COMPLETED:	12:49 PM

ALLEGATION(S):

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Allegation: Staff handled daycare child in a rough manner - Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Thompson-Miller conducted an unannounced complaint inspection for the purpose of delivering finding for the above allegation and met with Director, Claudia Garcia. There are 20 infants and 5 staff along with the Director present.
Interviews conducted with staff and parents did not indicate any infant is treated in a rough manner. Although it is possible to view the infant room from the outside window there is a discrepancy of where any rough treatment (yanked) occurred and what actually occurred between staff and infant. There were no marks or bruises on the infant and no witnesses.
Based on interviews conducted with staff and parents the above allegation is Unsubstantiated. There is not enough evidence or witnesses to substantiate, therefore, allegation is rendered Unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. At this time LPA unable to make a determination that any violation(s) occurred.
An exit interview was conducted and a copy of this report was read and provided to the Director, Claudia Garcia on this date.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Claretta Yates	TELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Linda Thompson-Miller	TELEPHONE: (661) 568-8186
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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