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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364830159
Report Date: 07/18/2023
Date Signed: 07/25/2023 10:36:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2023 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20230505120752
FACILITY NAME:KIDS AND CARE PRESCHOOL & DAY CARE CENTERFACILITY NUMBER:
364830159
ADMINISTRATOR:CLAUDIA VALENZUELA GARCIAFACILITY TYPE:
830
ADDRESS:9560 I AVENUETELEPHONE:
(760) 956-5000
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:24CENSUS: 14DATE:
07/18/2023
UNANNOUNCEDTIME BEGAN:
10:16 AM
MET WITH:Katrina Henderson, Assistant DirectorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1 - Daycare child sustained a diaper rash while in care.
Allegation #2 – Daycare child sustained sun burns while in care.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 18, 2023, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the Kids and Care Preschool and Day Care Center. The purpose of the visit was to deliver findings for the above allegation(s). LPA met with S1 who granted access. Upon arrival, LPA observed fourteen (14) infants and four (4) staff in care.

During the investigation, LPA conducted confidential interviews and obtained documentation. The evidence revealed Child 1 sustained a diaper rash and sunburn. However, based on the interviews with day care staff and all parties involved, there is not enough evidence to prove that Child 1 sustained a diaper rash or sun burns at the day care center. Therefore, Allegation #1 and Allegation #2 on Personal Rights are Unsubstantiated meaning, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Kuliema CallowayTELEPHONE: (661) 202-3381
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230505120752
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS AND CARE PRESCHOOL & DAY CARE CENTER
FACILITY NUMBER: 364830159
VISIT DATE: 07/18/2023
NARRATIVE
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Exit Interview was conducted, and A copy of this report was read, a Notice of Site Visit, were discussed and left with the Assistant Director, S1 at the facility. Failure to maintain posting of the Notice of Site Visit, will result in a Civil Penalty.

SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Kuliema CallowayTELEPHONE: (661) 202-3381
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2