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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364842131
Report Date: 02/22/2023
Date Signed: 02/22/2023 01:05:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2022 and conducted by Evaluator Kendal Zirbes
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20221202093201
FACILITY NAME:BADILLO FAMILY CHILD CAREFACILITY NUMBER:
364842131
ADMINISTRATOR:BADILLO, NELLIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 902-6974
CITY:TWENTYNINE PALMSSTATE: CAZIP CODE:
92277
CAPACITY:14CENSUS: 12DATE:
02/22/2023
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Licensee, Nellie Badillo TIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Licensee inappropriately handles children in care.
Child sustained injury by another child while in care.
Licensee yells at children in care.
Licensee does not provide adequate food service.
Licensee inappropriately speak to children in care.
INVESTIGATION FINDINGS:
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On February 22, 2023, Licensing Program Analyst (LPA) Zirbes conducted a follow-up complaint inspection to Badillo Family Child Care. The purpose of the inspection was to deliver the findings for the above complaint allegations. LPA disclosed the purpose of the inspection and was granted entry by the Licensee. LPA observed twelve children being cared for by the Licensee and an assistant. The investigation consisted of interviews with staff, children, parents and a review of relevant documents.

1st allegation: Licensee inappropriately handles children in care. Staff denied any child was handled inappropriately or received injuries from being lifted off the floor. Additional confidential interviews did not reveal information regarding the Licensee or Staff 1 (S1) inappropriately handling the children in care.
2nd allegation: Child sustained an injury by another child while in care. Staff reported the children are under constant supervision. The confidential interviews did not reveal information stating a child was injured while in care.
Report continued on page two
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Lady KingTELEPHONE: (310) 568-1824
LICENSING EVALUATOR NAME: Kendal ZirbesTELEPHONE: (661) 202-3491
LICENSING EVALUATOR SIGNATURE:

DATE: 02/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20221202093201
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: BADILLO FAMILY CHILD CARE
FACILITY NUMBER: 364842131
VISIT DATE: 02/22/2023
NARRATIVE
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Report continued from page one

3rd allegation: Licensee yells at children in care. Interviews revealed the Licensee uses an animated and exuberant voice when talking to the children. Additional confidential interviews denied hearing the Licensee yell at the children in care.
4th allegation: Licensee does not provide adequate food service. Staff denied the allegation and reported the children are provided with three meals and three snacks a day. Confidential interviews reported zero concerns regarding the food service at the family childcare. LPA reviewed grocery store receipts for the months of November and December 2022, which documented the food purchased for the children in care.
5th allegation: Licensee inappropriately speaks to children in care. All interviews conducted denied the Licensee made inappropriate comments about the children’s weight. Licensee denies refusing food but did ask a child to wait a few minutes before asking for seconds and a third serving.

Based on the information obtained during interviews, the documentation reviewed and the LPA observation, the Department has determined the complaint allegations to be unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted, and a copy of this report was read and provided to the Licensee, Nellie Badillo on this date, along with a copy of the appeal rights. The Notice of Site visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Lady KingTELEPHONE: (310) 568-1824
LICENSING EVALUATOR NAME: Kendal ZirbesTELEPHONE: (661) 202-3491
LICENSING EVALUATOR SIGNATURE:

DATE: 02/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2