364843061-7-27-2023-09-CC-GSEA-CUAL3M-20230801082410

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843061
Report Date: 07/27/2023
Date Signed: 07/27/2023 02:28:30 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2023 and conducted by Evaluator Patricia Berry

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230627085822

FACILITY NAME:	FOOTHILL CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	364843061
ADMINISTRATOR:	PAULINE COPAS		FACILITY TYPE:	840
ADDRESS:	791 E. FOOTHILL BLVD. UNIT B		TELEPHONE:	(909) 985-4448
CITY:	UPLAND	STATE: CA	ZIP CODE:	91786
CAPACITY:	71	CENSUS: 27	DATE:	07/27/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Pauline Copas		TIME COMPLETED:	02:57 PM

ALLEGATION(S):

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Staff did not prevent a daycare child from bullying a daycare child

INVESTIGATION FINDINGS:

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On 7/27/23 at 2:00 pm, Licensing Program Analyst (LPA) Patricia Berry and Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. LPA met with Pauline Copas and was granted access into the facility. LPA toured facility and took a census.

Staff did not prevent a daycare child from bullying a daycare child
It was alleged the staff were not preventing the daycare child from being bullied. LPA interviewed all pertinent parties, including four staff.

Staff stated they do not tolerate bullying. Staff stated there is an on-going issue of children making inappropriate comments towards other children and physically touching other children.

(Cont on 9099C)

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia Berry	TELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230627085822

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: FOOTHILL CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 364843061
	VISIT DATE: 07/27/2023

NARRATIVE

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Staff stated they are constantly listening, observing, and intervening when they hear, see, or are told of the inappropriate behavior.

Staff stated when they hear, see, or told of the inappropriate behavior, they immediately intervene by talking to and/or re-directing the children. Staff stated, if necessary, they will either write the child up, send the child to the office, and/or suspended/disenroll the child.

Staff stated the facility has a behavioral policy for bullying. LPA reviewed the behavior policy. The behavioral policy states if there is negative behavior and/or bullying and the behavior is not corrected immediately, further disciplinary actions and/or dismissal from the program may occur.

Staff stated they also have Behavior Incident Reports (BIR), which include bullying, they fill out for each behavior. Staff stated the first BIR, the child reviews with the director, the second BIR is cause for authorized representatives to pick up the child for the day, and the third BIR is cause for dismissal.

pertinent interviews conducted revealed some children are bullying other children; however, there was conflicting information as to whether staff intervene during every incident.

Based on interviews conducted, there is conflicting information on whether staff did or did not prevent a daycare child from being bullied. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted with director, report, appeal rights and notice of site visit issued.

Notice of site visit must be posted for 30 days.

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia Berry	TELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:	DATE: 07/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2023

LIC9099 (FAS) - (06/04)

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