364843306-10-4-2019-12-CC-MRAN-BGZ284-20191015170943

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843306
Report Date: 10/04/2019
Date Signed: 10/04/2019 03:16:55 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2019 and conducted by Evaluator Jazelle Neal

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20190724100315

FACILITY NAME:	BONANZA SCHOOL, LLC		FACILITY NUMBER:	364843306
ADMINISTRATOR:	MELISSA WOJCIK		FACILITY TYPE:	830
ADDRESS:	14624 BONANZA ROAD		TELEPHONE:	(760) 241-5335
CITY:	VICTORVILLE	STATE: CA	ZIP CODE:	92392
CAPACITY:	14	CENSUS: 4	DATE:	10/04/2019
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Maria Rodriguez		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Allegation #1: Personal Rights - Facility staff handled day care child in a rough manner
Allegation #2: Personal Rights - Facility staff left day care child in a swing for an extended period of time.
Allegation #3: Personal Rights - Facility staff made inappropriate comments toward/yelled at day care child.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Neal met with Director, Maria Rodriguez for the purpose of delivering findings for the above complaint allegations. During this investigation, LPA obtained a copy of the facility roster, interviewed staff, children and parents. Based on information obtained, interviews conducted, observation and inconsistent statements, there is insufficient evidence to conclude that the alleged allegations occurred. Therefore, allegations are deemed unsubstantiated.
A finding that the complaint is unsubstantiated means that there was not a preponderance of evidence to meet the standards of evidence. No deficiencies were cited during today's inspection. Notice of Site Visit was given to be posted for 30 days.

Exit interview conducted and a copy of this report was given to the director.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 10/04/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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