364843726-9-17-2021-09-CC-KWIS-C72N53-20210920100854

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843726
Report Date: 08/04/2021
Date Signed: 09/17/2021 01:32:18 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2021 and conducted by Evaluator Rachel Zeron

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20210629094116

FACILITY NAME:	ARGUMEDO FAMILY CHILD CARE		FACILITY NUMBER:	364843726
ADMINISTRATOR:	ARGUMEDO, LAURA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(909) 947-4913
CITY:	ONTARIO	STATE: CA	ZIP CODE:	91761
CAPACITY:	14	CENSUS: 4	DATE:	08/04/2021
		UNANNOUNCED	TIME BEGAN:	03:45 PM
MET WITH:	Laura Argumedo		TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Personal rights: Day care provider does not ensure that day care children are adequately fed

Personal rights: Provider handled day care child in a rough manner

INVESTIGATION FINDINGS:

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***This report was amended to correct dates from report that is dated 08/04/2021, this does not change the findings***
Licensing Program Analyst (LPA) Rachel Zeron conducted an unannounced visit to deliver findings of this complaint that was initiated 06/29/2021. LPA met with Licensee, Laura Argumedo, and explained the purpose of the visit was to conclude this complaint investigation and deliver the findings.
During the investigation, LPA Zeron made virtual observations of the facility, reviewed numerous documents, conducted interviews with relevant individuals pertinent to this investigation. It was alleged that children who attended the facility personal rights were violated. It was alleged, that provider handled day care child in a rough manner. Day care provider does not ensure that day care children are adequately fed.
LPA interviewed staff and children. During LPA interview with licensee, licensee denied handling day care child in a rough manner. For discipline licensee give children verbal redirection. Licensee is a part of the food program, LPA also learned food was provided to licensee from the local school district due to children learning remotely. Licensee provides scheduled meals and snacks to children daily.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20210629094116

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ARGUMEDO FAMILY CHILD CARE	FACILITY NUMBER: 364843726
	VISIT DATE: 08/04/2021

NARRATIVE

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During children interviews, it was disclosed that provider is nice to children. Children don’t feel intimidated or afraid of provider. It was also disclosed children have observed licensee holding a child by their hand, leading the child to sit down however, not in a rough manner. Children liked the food at the facility, children have always had enough food to eat at the facility

LPA made observations of licensee and children interaction on 07/08/2021 and 08/04/2021 LPA found no indication that children's personal rights were violated, licensee was attentive to children needs. LPA also observed an adequate supply of food.

Throughout the course of this investigation, there was no evidence, observable or found through interviews or documentation, that licensee handled children roughly or that licensee does not ensure that children are adequately fed. There were conflicting statements regarding a children’s personal rights being violated. Although the allegations may have happened or is valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations is deemed unsubstantiated at this time.

An exit interview was conducted with licensee Laura Argumedo. A copy of this report was provided to the licensee on this date and must be made available to the public upon request for the next 3 years.

A Notice of site visit was given to the provider and LPA observed the notice posted. Provider agreed to keep the notice posted for the next 30 days.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021

LIC9099 (FAS) - (06/04)

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