<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843726
Report Date: 05/05/2022
Date Signed: 05/05/2022 03:00:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2022 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220421100209
FACILITY NAME:ARGUMEDO FAMILY CHILD CAREFACILITY NUMBER:
364843726
ADMINISTRATOR:ARGUMEDO, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 947-4913
CITY:ONTARIOSTATE: CAZIP CODE:
91761
CAPACITY:14CENSUS: 7DATE:
05/05/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Laura ArgumedoTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Daycare children sustained injuries while in care.
2 .Licensee did not prevent day care children from engaging in inappropriate behaviors.
3. Licensee made inappropriate comments towards day care child
4.Licensee did not prevent day care child from making inappropriate comments towards other day care children.
5. Licensee left day care children unattended.
6. Licensee did not meet day care child's toileting needs
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Blanca Ruiz arrived at the facility to discuss and deliver findings of the investigation for the above allegation(s). A 10 days inspection was initiated by LPA Ruiz on 04/25/2022 and a follow up inspection was made on 05/02/2022. During inspection LPA observed children’s activities and licensee and licensee's assistants providing care and supervision.

The following was discussed with Licensee:
During the process of the investigation, records were reviewed, and interviews were conducted with pertinent parties. It was reported that licensee did not prevent children from engaging in inappropriate behavior which resulted in a child(ren) sustaining injuries. It was also alleged that the licensee left daycare child(ren) unattended and failed to meet child(ren) toileting needs. Information and documentation collected during the course of the investigation revealed that on or about April 2022, licensee had multiple child(ren) in care exhibiting challenging behaviors. Per licensee’s own admission, she and her assistant attended to all the children needs that required constant supervision, however, she was unable to please all parent (s)/legal guardian(s)according to their own personal standards.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 09-CC-20220421100209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ARGUMEDO FAMILY CHILD CARE
FACILITY NUMBER: 364843726
VISIT DATE: 05/05/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Licensee stated that she felt challenged and defeated by the situation, but she talked to parents and children to reconcile differences. It was also reported that there were numerous incident(s) involving the same group of children at the facility having issues with cell phone usage. Licensee explained that she addressed behavior(s) and spoke with parent(s) of children involved and with parent consent, the licensee implemented a policy to limit the amount of time (and apps) that children were utilizing social media.

Licensee denied any children sustaining injuries while in care alleging that children occasionally played rough with each other, but they never intentionally hurt each other. Licensee acknowledged incident(s) brought to her attention regarding a child who alleged being scratched and bullied at the facility by another child; it was revealed during interviews conducted with children that they all enjoy playing with older children in group activities. During interviews child(ren) in care did not disclosed being hurt, bullied, or feeling sad because of the presence and/or interaction of other children in spite of age difference.

Licensee stated inappropriate behavior was never permitted at the facility and children with behavior issues were redirected to positive activities. Parent(s) were remainder of facility contract agreement Page N. 3 (I) (a) and (d). Termination of contract/ I. By the provider when:

a. A child's behavior threatens the physical or mental health of others at this facility.
d. Friction develops between provider and parent/legal guardian, which interferes with the harmony and well-being of children or daycare activities.

Lastly, it was also alleged that license left daycare child(ren) unattended and failed to meet child(ren) toileting needs. Per information obtained from pertinent parties, it was disclosed that child(ren) in question were dropped off at their home earlier due to child(re)showing signs of illness. Parent(s)/legals guarding was made aware of licensee’s intention. Licensee disclosed that parent(s)/legal guardian(s) reluctantly told licensee to leave children with a family member who was home. Interviews conducted revealed that a child(ren) who attended the facility was not being assisted with toileting needs; however, it was disclosed that the child in question started daycare without being potty trained and eventually was able to go to the restroom independently. Witness corroborate that younger child(ren) tended to leave bathroom door open to ask for help if needed.
Please see additional page 9099C
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 09-CC-20220421100209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ARGUMEDO FAMILY CHILD CARE
FACILITY NUMBER: 364843726
VISIT DATE: 05/05/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Licensee and licensee's assistant understand that although children are independent, they must verify periodically that all children are doing well while going to facility's restroom. After a thorough review of all information obtained, there is conflicting information regarding the allegations. Although allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time.

An exit interview was conducted, and a copy of this report was provided to licensee, Mrs. Laura Argumedo.

A Notice of Site Visit issued and must be posted for 30 days. A copy of this report was provided to the facility.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100. A copy of this report must be made available to the public, at the facility site, for 3 years.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2022 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220421100209

FACILITY NAME:ARGUMEDO FAMILY CHILD CAREFACILITY NUMBER:
364843726
ADMINISTRATOR:ARGUMEDO, LAURAFACILITY TYPE:
810
ADDRESS:2612 BLUE FOX DRIVETELEPHONE:
(909) 947-4913
CITY:ONTARIOSTATE: CAZIP CODE:
91761
CAPACITY:14CENSUS: 7DATE:
05/05/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Laura ArgumedoTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee allowed uncleared adult to transport daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Blanca Ruiz conducted an inspection to the above-named facility to discuss and deliver findings of the investigation for the above allegation. LPA toured the facility, reviewed records, and interviewed pertinent parties. LPA was given access to the facility by licensee and the purpose for the inspection was stated. LPA B. Ruiz toured the facility and took a census. LPA observed seven children in care under the supervision of licensee, Laura Argumedo and two asssistants.
The following was discussed with Licensee:
During the process of the investigation, records were reviewed, and interviews were conducted with pertinent parties. LPA obtained information that on or about the first week of January 2022 licensee requested assistance to transport daycare children to two different schools from an uncleared adult who is a family’ friend. LPA was informed by licensee that the uncleared adult helped her with transportation on one occasion because she could not find her car keys. Per licensee’s own admission, she did not want the children to be late for school. Interviews revealed that incident happened one time only. LPA informed the licensee that all adults must obtain a criminal record clearance prior to working or volunteering at the facility.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 09-CC-20220421100209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ARGUMEDO FAMILY CHILD CARE
FACILITY NUMBER: 364843726
VISIT DATE: 05/05/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on licensee’s own addition the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.)

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months. The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the licensee, along with a copy of this report and a LIC9224 form. A copy of this report was provided to the licensee on this date. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 09-CC-20220421100209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: ARGUMEDO FAMILY CHILD CARE
FACILITY NUMBER: 364843726
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/05/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/06/2022
Section Cited
CCR
102370(d)(1)
1
2
3
4
5
6
7
102370(d)(1) Criminal Record Clearance. All individuals subject to a criminal record review... prior to working, residing, or volunteering in a licensed home, shall obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
The licensee agrees to have all uncleared adults who will assist/volunteer has friends and/or family to be fingerprinted before helping at the facility and provide proof to CCL. Written statement was provided during the visit regarding Licensee acknowledging verification of clearance prior to residing and/or volunteering at the facility as family, friend and/or tenants. LIC 9163 and LIC 508 were provided during inspection if needed.
8
9
10
11
12
13
14
Licensee admitted that she requested assistance from a family friend ( uncleared adult)to help her with transportation on one occasion because she could not find her car keys. This is an immediate Health and Safety risk to the Personal Right of the children in care.

CIVIL PENALTIES HAVE BEEN ASSESSED
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-SilvaTELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 6