364844580-9-26-2019-09-CC-AROS-BHXUJP-20191115143752

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364844580
Report Date: 09/26/2019
Date Signed: 09/26/2019 03:56:43 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2019 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20190920171357

FACILITY NAME:	LITTLE EXPLORERS PRESCHOOL ACADEMY		FACILITY NUMBER:	364844580
ADMINISTRATOR:	CANDICE ELLISON		FACILITY TYPE:	830
ADDRESS:	13333 RAMONA AVENUE		TELEPHONE:	(909) 591-2717
CITY:	CHINO	STATE: CA	ZIP CODE:	91710
CAPACITY:	32	CENSUS: 23	DATE:	09/26/2019
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Lead teacher/ Interim Director, Lucretia Fields.		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Lack of supervision resulting in child(ren) being bitten by another child while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Blanca Ruiz-Silva and Elyse Jones arrived at the facility to investigate the above allegation. LPAs met with lead teacher, Lucretia Fields. During this inspection, interviews were conducted with relevant parties and facility records were reviewed. LPAs toured the facility and took a census.
It was alleged the facility failed to provide adequate care and supervision to ensure children's safety resulting in children being bitten multiple times by another child(ren).

Information and documentation collected during the course of the investigation revealed infants/toddlers have been bitten on numerous occasions from 08/2019 to 09/2019, documentation shows incidents involving biting on different time during the course of the days. There were at least 10 incidents documented in a two months period involving the same two infants/toddlers biting other children. Two of the bites left the infant/toddler with an oval bruise, on the arm and wrist, that resembled teeth marks. Although most of the bites generated an Incident/Ouch Report for Parent/Guardian, which was signed by the staff in charge and the Parent/Guardian, nothing substantial was implemented, in order to curve the biting. Shadowing or keeping the infants/toddlers close was suggested but, additional staff or instruction was not provided for it to be effective.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20190920171357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE EXPLORERS PRESCHOOL ACADEMY	FACILITY NUMBER: 364844580
	VISIT DATE: 09/26/2019

NARRATIVE

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According to Title 22, facility is required to provide sufficient staff in order to meet all the children's needs and to provide a safe environment for all the children in care.

Facility documentation written by staff and witness observations reports that the infants/toddlers have bitten and scratched children and staff on multiple occasions. Additonal information received throughout the investigation revealed staff were aware that closer supervision was required to shadow the subject child(ren) to prevent the biting incidents. However, facility failed to rearrange staffing to meet the needs of the children in the class and to protect the safety of children in care.

Based on documents received, and information obtained during interviews conducted, the preponderance of evidence standard has met. The above allegation is SUBSTANTIATED

SEE LIC 9099-D for the deficiencies cited

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the licensee or facility representative, along with a copy of this report and LIC 9224 was given to the licensee or facility representative.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.

The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2019

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20190920171357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE EXPLORERS PRESCHOOL ACADEMY	FACILITY NUMBER: 364844580
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/26/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/27/2019 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Interim Directon agrees to provide staff with training memo on personal rights and submit written statement of understanding from staff with their signatures by 09/27/19.
	8 9 10 11 12 13 14	There were at least 10 incidents documented in a two months period involving infants/toddlers biting other children. Facility failed to protect the safety of the children. "This is an immediate health and safety risk for the children".	8 9 10 11 12 13 14	Interim Director agrees to provide in service training on Personal Rights and Reporting Requirements and to provide CCL with sign in sheet/ agenda of topic and date and time of training by 09/27/2019.
Type A 09/27/2019 Section Cited CCR 101216(a)	1 2 3 4 5 6 7	Personnel Requirements. Child care center personnel ...shall... provide the services necessary to meet the individual needs of children in care and shall at all times be employed in numbers sufficient to meet those needs. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Interim Director agrees to rearrange staffing to meet the needs of the children. In addition, Interim Director agree to provide an updated Parent Handbook with a plan that include a discipline biting policy/ procedure to protect the health and safety of the children in care.
	8 9 10 11 12 13 14	There were at least 10 incidents documented in a two months period involving the same infants/toddlers biting other children. Facility failed to rearrange staffing to ensure all the children's needs were meet and to provide a safe environment for all the children in care. "This is an immediate health and safety risk for the children".	8 9 10 11 12 13 14	Please submit information to CCL by 09/27/19

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2019

LIC9099 (FAS) - (06/04)

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