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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845969
Report Date: 01/23/2024
Date Signed: 01/23/2024 12:19:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/27/2023 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20231127142819
FACILITY NAME:LIU FAMILY CHILD CAREFACILITY NUMBER:
364845969
ADMINISTRATOR:LIU,TINGTINGFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 203-1453
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:14CENSUS: 12DATE:
01/23/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:TingTing LiuTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Licensee does not supervise children to prevent injuries
INVESTIGATION FINDINGS:
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On 1/23/24 at 11:30 pm, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA met with TingTing Liu and was granted access into the facility. LPA toured the facility and took a census.

Allegation: Licensee does not supervise children to prevent injuries.
It was alleged the licensee does not supervise children to prevent injuries. LPA interviewed all pertinent parties, including the licensee. Licensee stated they always supervise the children. Licensee stated if a child sustains an injury, they will apply first aid, call parents, and report to Community Care Licensing (CCL) if warranted. Licensee stated if a child is prone to injury, they will shadow the child as much as possible.


(Cont on 9099C)

Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20231127142819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LIU FAMILY CHILD CARE
FACILITY NUMBER: 364845969
VISIT DATE: 01/23/2024
NARRATIVE
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Licensee has an App called "Brightwheel". Licensee stated on the App the parents can observe from their own cell phone everything their child is doing throughout the day. Licensee also stated there are cameras outdoors that are 24-hour recording and is available for review for three months. LPA observed on the App children playing outside and eating; inside the children in circle time.


Based on interviews conducted, there was conflicting information from what was alleged; therefore, the above allegation is unsubstantiated, meaning although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.


Exit interview conducted report, appeal rights and notice of site visit issued.


Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4