367700003-10-21-2020-12-CC-MRAN-BURME3-20201026093202

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 367700003
Report Date: 10/21/2020
Date Signed: 10/21/2020 10:28:26 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2020 and conducted by Evaluator Jazelle Neal

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20200807171122

FACILITY NAME:	CERON FAMILY CHILD CARE		FACILITY NUMBER:	367700003
ADMINISTRATOR:	CERON,JULIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 339-5858
CITY:	VICTORVILLE	STATE: CA	ZIP CODE:	92392
CAPACITY:	14	CENSUS: 3	DATE:	10/21/2020
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Julia Ceron		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Allegation: License - Licensee is operating over capacity.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Neal spoke with Licensee, Julia Ceron via random Tele-Inspection utilizing Facetime, and conducted a follow-up complaint investigation of above allegation to deliver finding. During this investigation, LPA Neal obtained roster of children in care, attendance sheets, observed ratio on 3 separate occasions and conducted interviews with staff and other relevant complaint parties. LPA Neal observed 3 child care children present today (no infants). Also present were licensee's parents. There is a total of 13 enrolled (1 infant). Based on the information obtained and statements made, allegation was determined to be unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged occurred. Exit interview was conducted, report was read, and a copy of this report was forwarded to the licensee via email for confirmation with “Read Receipt” from licensee on this date as directed by current Covid-19 procedures.

Unsubstantiated

Estimated Days of Completion: 90

SUPERVISOR'S NAME: Mariela Ramon	TELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Jazelle Neal	TELEPHONE: (661) 568-8945
LICENSING EVALUATOR SIGNATURE:	DATE: 10/21/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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