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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700236
Report Date: 06/27/2023
Date Signed: 09/26/2023 11:48:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2023 and conducted by Evaluator Esequiel Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230320112055
FACILITY NAME:YARBER FAMILY CHILD CAREFACILITY NUMBER:
367700236
ADMINISTRATOR:HEATHER YARBERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 519-1444
CITY:VICTORVILLESTATE: CAZIP CODE:
92392
CAPACITY:14CENSUS: 10DATE:
06/27/2023
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Heather Yarber TIME COMPLETED:
11:23 AM
ALLEGATION(S):
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-Daycare infant sustained a serious injury while in care

-Licensee did not seek immediate medical attention to a child in care
INVESTIGATION FINDINGS:
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 On 06/27/23, at 9:31 AM, Licensing Program Analyst (LPA) Esequiel Rodriguez, met with the licensee, Heather Yarber. Upon arrival, ten daycare children were present. The purpose of the inspection was to deliver the findings for the above allegations.

The investigation was conducted by the Community Care Licensing Investigations Bureau, Investigator Marlon Williams. The investigation consisted of a review of pertinent records, interviews with relevant parties and the receipt of additional documents. It was determined that an infant in care on or around March 17, 2023, sustained a serious injury to his face/head at the facility. Conflicting responses were given on how the infant sustained the injury. Additionally, immediate medical attention was not sought by the licensee as the licensee relied upon the parent of the infant, who arrived at least 90 minutes after the infant sustained the injuries; licensee failed to seek immediate medical attention. Based on the investigation findings, the preponderance of evidence standard has been met, and the finding for neglect/lack of supervision and for

See LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20230320112055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: YARBER FAMILY CHILD CARE
FACILITY NUMBER: 367700236
VISIT DATE: 06/27/2023
NARRATIVE
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 personal rights in that the infant was not in a safe environment when the injuries occurred are Substantiated.

The facility was cited as having 2 Type A deficiencies and an immediate civil penalty assessment for Immediate $500 per Title 22 Regulations. See Complaint Investigation Report LIC9099-D for deficiencies cited.

LPA Rodriguez informed the Licensee to provide a copy of this licensing report dated 06/27/2023 with the Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted and a copy of this report, Notice of the Site Visit, and Appeals Rights were discussed and provided to the licensee. A Notice of Site visit was posted and must remain posted for 30 days. Removal of posting is subject to a $100 civil penalty.

Upon appeal review it has been determined that 1 Type A deficiency CCR section 102417(a) and the associated immediate civil penalty of $500 has been dismissed. The other Type A deficiency CCR section 102423(a)(2) has been amended to a Type B deficiency.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20230320112055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: YARBER FAMILY CHILD CARE
FACILITY NUMBER: 367700236
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/05/2023
Section Cited
CCR
102423(a)(2)
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102423(a)(2) Personal Rights. Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to the
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The licensee agreed to always supervise the children and ensure she can meet the needs of the children in care. Licensee will provide a written statement to CCL by POC due date.
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the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement is not met as evidenced by: Child sustained a serious injury while in care and the licensee failed to render immediate aid to
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child. Licensee waited for child's mom to arrive and request medicine to administer to child. This is a potential health and safety risk in that children in care shall be afforded a safe environment to have access to medical treatment when serious injuries occur while in care.
HSC
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kristina Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 06/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023
LIC9099 (FAS) - (06/04)
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