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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367750002
Report Date: 09/17/2021
Date Signed: 09/17/2021 02:33:20 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2021 and conducted by Evaluator Justin Dorsey
COMPLAINT CONTROL NUMBER: 12-CC-20210630085510
FACILITY NAME:OAK TREE LEARNING CENTERFACILITY NUMBER:
367750002
ADMINISTRATOR:CARTER, JENNIFERFACILITY TYPE:
840
ADDRESS:680 W. 40TH STREETTELEPHONE:
(909) 882-6979
CITY:SAN BERNARDINOSTATE: CAZIP CODE:
92407
CAPACITY:48CENSUS: DATE:
09/17/2021
UNANNOUNCEDTIME BEGAN:
01:52 PM
MET WITH:Melissa DavisTIME COMPLETED:
02:47 PM
ALLEGATION(S):
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Staff hit daycare child
Staff member made an inappropriate comment to daycare child.
INVESTIGATION FINDINGS:
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On 09/17/21 Licensing Program Analysts (LPA) Dorsey and Ibitoye conducted a complaint investigation at the facility to deliver complaint investigation findings. LPA met with director Melissa Davis, who guided LPA's on a tour of the facility. Upon arrival LPA's observed 5 children in care with 1 staff member. All staff are fingerprint cleared and associated to the facility.

During the course of the investigation LPA Dorsey interviewed the complainant, children, staff and parents of the program. As part of the investigation LPA Dorsey also obtained a police report from the San Bernardino County Sheriff Department. After observations and interviews with parties related to the allegations it was found that the allegations could not be collaborated. Interviews and police report contained no disclosure that children at the facility are being hit or spoken to inappropriately. Therefore, the allegations have been found unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the facility is not providing a safe and healthful environment, Therefore the above allegations are Unsubstantiated.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3318
LICENSING EVALUATOR NAME: Justin DorseyTELEPHONE: (661) 305-3012
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20210630085510
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: OAK TREE LEARNING CENTER
FACILITY NUMBER: 367750002
VISIT DATE: 09/17/2021
NARRATIVE
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An exit interview was conducted, a copy of this report read out, and notice of site visit was given to Director, Melissa Davis.
SUPERVISOR'S NAME: Claretta YatesTELEPHONE: (661) 202-3318
LICENSING EVALUATOR NAME: Justin DorseyTELEPHONE: (661) 305-3012
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2