370800112-1-10-2020-20-CC-JGAY-BL9MKF-20200128084040

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370800112
Report Date: 11/15/2019
Date Signed: 01/10/2020 01:17:03 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/28/2019 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20190828164501

FACILITY NAME:	CHILDREN'S PARADISE, THE		FACILITY NUMBER:	370800112
ADMINISTRATOR:	BROWNLEE, JOE ANN		FACILITY TYPE:	850
ADDRESS:	6038 CUMBERLAND ST		TELEPHONE:	(619) 475-0683
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92139
CAPACITY:	60	CENSUS: 32	DATE:	11/15/2019
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Joe Ann Brownlee, Director		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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9

Facility staff placed child on time out for an extended period of time.

INVESTIGATION FINDINGS:

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13

Licensing Program Analyst (LPA) Diana Sanchez, made an unannounced complaint inspection today and met with Joe Ann Brownlee to deliver complaint finding on the above allegation. Current census is 32.

This agency has investigated the complaint alleging that facility staff placed child on time out for an extended period of time. During the course of the investigation, facility staff, children and parents were interviewed. Conflicting information was obtained during interviews. There is insufficient evidence to support the above allegation. LPA was unable to determine whether or not the above allegation occurred. Therefore, based on the information obtained the allegation is deemed unsubstantiated.
A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occurred, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 01/10/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 20-CC-20190828164501

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S PARADISE, THE	FACILITY NUMBER: 370800112
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 11/15/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed Type A 11/18/2019 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	Personal Rights. To be free from corporal or unusual punishment… intimidation, ridicule… or other actions of a punitive nature… interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.	1 2 3 4 5 6 7	Director will send a written plan to ensure staff get additional personal rights training. Plan shall be sent to the San Diego Child Care Regional Office (SDCCRO) as proof of correction.
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Based on interviews, it was determined that staff place children on 30 to 40 minutes on time out. This poses a potential risk to the health and safety of children in care	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 11/15/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2019

LIC9099 (FAS) - (06/04)

Page: 3 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/28/2019 and conducted by Evaluator Diana Sanchez

COMPLAINT CONTROL NUMBER: 20-CC-20190828164501

FACILITY NAME:	CHILDREN'S PARADISE, THE		FACILITY NUMBER:	370800112
ADMINISTRATOR:	BROWNLEE, JOE ANN		FACILITY TYPE:	850
ADDRESS:	6038 CUMBERLAND ST		TELEPHONE:	(619) 475-0683
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92139
CAPACITY:	60	CENSUS: 32	DATE:	11/15/2019
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Joe Ann Brownlee, Director		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility staff handle children in a rough manner.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Diana Sanchez, made an unannounced complaint inspection today and met with Joe Ann Brownlee to deliver complaint finding on the above allegation. Current census is 32.
This agency has investigated the complaint alleging that facility staff handle children in a rough manner. During the course of the investigation, facility staff, children and parents were interviewed. Complainant alleged that it was observed a staff grabbed child’s wrist, jerked child up and roughly sat child down onto the bench. Facility staff denied handling children in a rough way. There is insufficient evidence to support and no witnesses to corroborate the above allegation. LPA was unable to determine whether or not an inappropriate interaction violation occurred. Therefore, based on the information obtained the allegation is unsubstantiated.
A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occurred.
An exit interview was conducted with Joe Ann Brownlee and a copy of this report left at the facility.
LPA observed provider placing the Notice to Cite Visit on the wall visible to parents during today’s inspection.
NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 11/15/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/15/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 4 of 4

Control Number 20-CC-20190828164501

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S PARADISE, THE	FACILITY NUMBER: 370800112
	VISIT DATE: 11/15/2019

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32	An exit interview was conducted with Joe Ann Brownlee and a copy of this report left at the facility. LPA observed Director placing the Notice of Cite Visit on the wall visible to parents during today’s inspection. This is an amended version of the original report issued on 11/15/2019. NOTICE OF SITE VISIT MUST BE POSTED FOR 30 DAYS.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 01/10/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 4