370800212-4-29-2021-20-CC-JGAY-C2XKXZ-20210512081820

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370800212
Report Date: 04/29/2021
Date Signed: 04/29/2021 03:38:58 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2021 and conducted by Evaluator Diana Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20210217121605

FACILITY NAME:	FLEUR DE LIS NURSERY SCHOOL		FACILITY NUMBER:	370800212
ADMINISTRATOR:	BEVERLY JENSEN		FACILITY TYPE:	850
ADDRESS:	3743 FRONT STREET		TELEPHONE:	(619) 295-6781
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92103
CAPACITY:	95	CENSUS: 64	DATE:	04/29/2021
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Beverly Jensen, Director		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Staff left day care child in soiled diaper for extended period of time

Day care child sustained bruises while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Diana Sanchez, conducted a complaint inspection via video conference (WhatsApp), due to the COVID-19 state of emergency, with director Beverly Jensen, regarding the above allegations. LPA advised provider of the purpose of this inspection. Current census 64.

This agency has investigated the above listed allegations. During the investigation, LPA conducted a virtual facility tour, conducted interviews with the director, facility staff and daycare parents. Facility staff denied the allegations, explaining that staff are trained to check children’s diapers on a regular basis and immediate change children as needed. Staff stated Child #1 (C1), was being potty trained and would, at times, wait until parent pick up to soil the diaper. Staff admitted that there were times C1 would wear the same Pull Up diaper throughout the day when C1 successfully used the toilet and the pull up remained clean.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 04/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20210217121605

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FLEUR DE LIS NURSERY SCHOOL	FACILITY NUMBER: 370800212
	VISIT DATE: 04/29/2021

NARRATIVE

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As far as the allegation of C1 sustaining bruises during daycare, staff did not recall any instances where C1 was hurt or crying due to injury. Staff stated they have been trained to assess children for injury, especially during diaper changes and never noticed any bruising on C1. During parent interviews, it was disclosed that facility staff are nice and take good care of the children. There were no concerns or issues raised during interviews. There were no other witnesses to any incidents where potential injury could have occurred and C1 was unable to provide a statement to LPA.

There is insufficient evidence to support and no witnesses to corroborate the above allegations. LPA was unable to determine whether or not the above allegations happened or resulted due to a lack of supervision. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

An exit interview was conducted with Beverly Jensen and a copy of this report will be emailed to the director. Director was advised that acknowledgement receipt of the report is to be received within twenty-four hours.

SUPERVISOR'S NAME: Jason Garay	TELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana Sanchez	TELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:	DATE: 04/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2021

LIC9099 (FAS) - (06/04)

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