370800634-12-18-2023-20-CC-TVUU-CYVSFP-20231226125041

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 370800634
Report Date: 12/18/2023
Date Signed: 12/18/2023 04:56:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2023 and conducted by Evaluator Vicky Williamson

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20231101154326

FACILITY NAME:	LA MESA UNITED METHODIST CHILDREN'S CENTER		FACILITY NUMBER:	370800634
ADMINISTRATOR:	AMY FAGAN		FACILITY TYPE:	850
ADDRESS:	4690 PALM AVENUE		TELEPHONE:	(619) 466-8407
CITY:	LA MESA	STATE: CA	ZIP CODE:	91941
CAPACITY:	87	CENSUS: 34	DATE:	12/18/2023
		UNANNOUNCED	TIME BEGAN:	04:15 PM
MET WITH:	Nancy Betancourt		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Facility's relocation site listed on disaster plan is no longer open
Hazardous substance/items in kitchen are accessible to children in care

INVESTIGATION FINDINGS:

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On 12/18/2023, at 4:16pm, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Assistant Director, Nancy Betancourt. During the inspection there were 34 children present with six (6) staff members.

During the course of the investigation, interviews were conducted with the director, assistant director, staff members, daycare children and daycare parents. It was alleged that the facility's relocation site listed on the disaster plan is no longer open. The director stated that she was unaware of the closure of the facility’s relocation site until approximately one month ago. On 10/30/2023, the director stated that she was currently in the process of seeking a new relocation site for the facility. On 11/2/2023, the director provided the Department with an updated Emergency Disaster Plan.

In addition, it was alleged hazardous substance/items in kitchen are accessible to children in care.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20231101154326

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA MESA UNITED METHODIST CHILDREN'S CENTER	FACILITY NUMBER: 370800634
	VISIT DATE: 12/18/2023

NARRATIVE

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The director and staff members denied the allegations and stated that both doors leading to the kitchen are always locked. A few staff members stated that on occasion the door has been observed open, however no daycare children have ever been observed in the kitchen. During LPA’s inspection at the facility on 10/30/2023, the door leading to the kitchen from Room 73 was observed to be slightly open, however the daycare children inside of the classroom were napping. During LPA’s inspection at the facility on 11/2/2023, and 11/13/2023, both doors leading to the kitchen were observed to be locked.

During interviews with staff members, daycare children and daycare parents, no conclusive evidence regarding these allegations was obtained. There is conflicting evidence obtained during the investigation. Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies cited. A copy of this report along with Appeals Rights (LIC9058), were provided. A Notice of Site Visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted with Assistant Director, Nancy Betancourt.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Vicky Williamson	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 12/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2023

LIC9099 (FAS) - (06/04)

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