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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370812010
Report Date: 09/21/2022
Date Signed: 09/21/2022 12:43:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2022 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20220715114558
FACILITY NAME:RANDANT, JUDY FAMILY DAY CAREFACILITY NUMBER:
370812010
ADMINISTRATOR:RANDANT, JUDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 263-0920
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:12CENSUS: 10DATE:
09/21/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Judy RandantTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Licensee is refusing parent entry into home.
INVESTIGATION FINDINGS:
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On 09/21/22 at 12:00PM, LPA Luigi Gargaro conducted an unannounced complaint finding delivery visit to the facility regarding the above allegation. During the course of the investigation analyst conducted interviews with the reporting party, the licensee and day care parents. Analyst also obtained and reviewed related facility documentation and communications.

From the evidence gathered, it could not be conclusively proved or disproved that the provider refused a parent entry into the day care. However, during a written exchange with a parent planning a visit, it was made unclear whether the licensee would permit access during day care hours and potentially appeared to be guiding the parent to visit during non day care hours.

No clarification was ever finally given as to whether the parent would be allowed requested access and the parent never attempted entry based on not receiving a final response. Though the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 09/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220715114558
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RANDANT, JUDY FAMILY DAY CARE
FACILITY NUMBER: 370812010
VISIT DATE: 09/21/2022
NARRATIVE
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An exit interview was conducted and the report was reviewed with the licensee, Judy Randant. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 09/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2