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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372005101
Report Date: 05/21/2020
Date Signed: 05/21/2020 11:24:11 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2020 and conducted by Evaluator Selina Siao
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20200311164457
FACILITY NAME:CARMEL MOUNTAIN PRE-SCHOOLFACILITY NUMBER:
372005101
ADMINISTRATOR:DONNA TACONIFACILITY TYPE:
850
ADDRESS:9510 CARMEL MOUNTAIN ROADTELEPHONE:
(858) 484-4877
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:249CENSUS: 66DATE:
05/21/2020
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Donna TaconiTIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is using inappropriate cleaner for disinfecting the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At 10:45am on 05/21/2020, Licensing Program Analyst (LPA) Selina Siao, contacted the facility to deliver the above complaint finding. Due to COVID-19, a tele-inspection was conducted using Face Time to tour the facility. The initial inspection was conducted by LPA Siao on 03/17/20. Throughout the course of investigation, interviews were conducted with the reporting party, several employees and several parents. A written statement was also obtained from Young Living's product support group regarding the effectiveness of Thieves Household Cleaner being a disinfectant. According to the company, they are unable to make claims regarding the product's effectiveness against germs as the product has not been registered with the Environmental Protection Agency. Based on the information gathered, although the allegation may be true or is valid, it can't be determined that the Thieves Household Cleaner product the facility is using to clean their classrooms and equipment is ineffective for that purpose. Facility has been using a sanitizer in addition to the Thieves cleaner since the beginning of the COVID-19 pandemic as a precautionary measure.
Appeal Rights (1/16) were discussed and provided. Facility was advised to post the Notice of Site Visit and failure to keep the posting will result in $100 civil penalty. Analyst read the report to Director during the tele-inspection. A copy of the report will be e-mailed to the Director and was advised that acknowledgement of the receipt of the report is to be received within twenty-four hours.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Monica CuddyTELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Selina SiaoTELEPHONE: (619) 767-2217
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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