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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372005139
Report Date: 10/23/2024
Date Signed: 10/23/2024 12:15:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241002164235
FACILITY NAME:ESCONDIDO COMMUNITY CHILD DEVELOPMENT CENTER, INCFACILITY NUMBER:
372005139
ADMINISTRATOR:EUNICE HERRERAFACILITY TYPE:
850
ADDRESS:819 W. 9TH STREETTELEPHONE:
(760) 745-9215
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:77CENSUS: 47DATE:
10/23/2024
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Eunice HerreraTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff are not providing adequate supervision to day care children.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director, Eunice Herrera, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On October 2nd, 2024, Community Care Licensing (CCL) received a complaint alleging that Staff are not providing adequate supervision to day care children. Specifically it was alleged that on 9/26/24 Child #1 was bit by another child due to lack of supervision.


See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20241002164235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ESCONDIDO COMMUNITY CHILD DEVELOPMENT CENTER, INC
FACILITY NUMBER: 372005139
VISIT DATE: 10/23/2024
NARRATIVE
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Based on interviews conducted and records reviewed, it was disclosed that there were approximately 4 staff members present with 12 children during time of incident. It was stated that teachers were nearby with adequate supervision but they were not able to prevent the incident from occurring.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Eunice Herrera, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241002164235

FACILITY NAME:ESCONDIDO COMMUNITY CHILD DEVELOPMENT CENTER, INCFACILITY NUMBER:
372005139
ADMINISTRATOR:EUNICE HERRERAFACILITY TYPE:
850
ADDRESS:819 W. 9TH STREETTELEPHONE:
(760) 745-9215
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:79CENSUS: 47DATE:
10/23/2024
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Eunice HerreraTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff do not notify responsible party of incidents.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Eunice Herrera, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment.

On October 2nd, 2024, Community Care Licensing (CCL) received a complaint alleging that Staff do not notify responsible party of incidents.



See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20241002164235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ESCONDIDO COMMUNITY CHILD DEVELOPMENT CENTER, INC
FACILITY NUMBER: 372005139
VISIT DATE: 10/23/2024
NARRATIVE
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Based on interviews conducted, parent was not notified of incident until the following Monday when an injury report was given. It was stated that the teacher left for the day and the report was not given to the parent at pick up. Based on records reviewed, the injury report was completed by 3 different staff members and not communicated to parent until the following week.

Based on interviews conducted and record review the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director Eunice Herrera, and a copy was provided. Appeal rights were discussed and provided during the exit interview.



A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20241002164235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: ESCONDIDO COMMUNITY CHILD DEVELOPMENT CENTER, INC
FACILITY NUMBER: 372005139
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/25/2024
Section Cited
CCR
101218.1(2)(b)
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Admission Procedures and Parental and Authorized Representative's Rights: (2) Conduct one or more personal interviews with the child's parent or authorized representative that meets the following requirements: (B) Provides the child's parent or authorized representative with...
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Director stated that an all staff training has been completed on 10/14/24 reviewing how to properly complete an injury report and process of informing parents. Director stated she will submit proof of completion via email.
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procedures to be followed should the child become ill or injured while at the child care center, and procedures for conducting inspections for illness. This requirement was not met evidenced by, based on interviews and records reviewed parent was not notified of childs injury until the following week. This is a potential risk to the healthand safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Keely MesserschmidtTELEPHONE: (951) 781-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5