372006515-8-30-2019-10-CC-DPAR-BG4LB2-20190917083557

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 372006515
Report Date: 07/19/2019
Date Signed: 08/30/2019 11:09:14 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2019 and conducted by Evaluator Sean R Williams

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20190604164201

FACILITY NAME:	CHILDREN'S PARADISE INFANT CENTER		FACILITY NUMBER:	372006515
ADMINISTRATOR:	JASMINE REAVES		FACILITY TYPE:	830
ADDRESS:	990 VALE TERRACE DRIVE		TELEPHONE:	(760) 941-7578
CITY:	VISTA	STATE: CA	ZIP CODE:	92084
CAPACITY:	32	CENSUS: 23	DATE:	07/19/2019
		UNANNOUNCED	TIME BEGAN:	10:28 AM
MET WITH:	Delaney Villani		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Staff failed to prevent day care children from being bit by another child in care
Staff failed to adequately supervise day-care child resulting in injury

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Sean Williams arrived at the facility to follow up on a complaint investigation that was initiated June 04, 2019. LPA met with Director Delaney Villani. A census was taken; the facility was toured.

It was alleged that the facility staff failed to prevent day care children from being bitten by another child in care and staff failed to adequately supervise daycare child resulting in injury.
It was reported that an infant in the facility's care was bitten by another infant more than six times. During an interview with the facility director it was learned that a concerned parent discussed the problem with the facility director. There is concern about the safety of the children.

During the course of the investigation, LPA Williams conducted interviews with staff, and all other relevant individuals pertinent to this investigation. It was learned during staff interviews, that there is a particular child that has bitten other children in care on several occassions. Based on facility records in the month of March of 2019, one child was bitten three times in one week.(Documentation was provided)
(CONTINUED ON NEXT PAGE)

Substantiated

Estimated Days of Completion: 60

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-0203
LICENSING EVALUATOR NAME: Sean R Williams	TELEPHONE: (951) 782-4951
LICENSING EVALUATOR SIGNATURE:	DATE: 07/19/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190604164201

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INFANT CENTER	FACILITY NUMBER: 372006515
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/19/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 07/19/2019 Section Cited CCR 101216(a)	1 2 3 4 5 6 7	Personnel Requirements Child care center personnel shall be competent to provide the services necessary to meet the individual needs of children in care and shall at all times be employed in numbers sufficient to meet those needs. This requirement was not met due to: a child being bitten three times in one week.	1 2 3 4 5 6 7	Director agrees to modify the number of staff to properly provide the services necessary to meet the individual needs of children in care. The Director also agrees to provide proof of the change in the infant classrooms.
	8 9 10 11 12 13 14	The child's individual needs were not met which puts children at risk for injury.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-0203
LICENSING EVALUATOR NAME: Sean R Williams	TELEPHONE: (951) 782-4951
LICENSING EVALUATOR SIGNATURE:	DATE: 07/19/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2019

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190604164201

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INFANT CENTER	FACILITY NUMBER: 372006515
	VISIT DATE: 07/19/2019

NARRATIVE

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Although facility staff stated they started to shadow/follow the child that was biting other children, a child was still bitten excessively. Also during staff interviews it was learned that staff feel more help is needed in order to properly meet the needs of the children in care. In this case, the facility staff has not provided the services necessary to meet the individual needs of the children in care. This is a violation of Title 22 Regulations: Personnel Requirements Section 101216(a).

Based on the information gathered the above allegation(s) is SUBSTANTIATED. (SEE9099D)

A NOTICE OF SITE VISIT WAS ISSUED AND IS TO BE POSTED IN A PROMINENT LOCATION AT THE FACILITY FOR THE NEXT 30 DAYS ALONG WITH A COPY OF ALL TYPE A DEFICIENCIES (LIC9099D) CITED DURING THIS INSPECTION.

A COPY OF ALL TYPE A DEFICIENCIES CITED DURING THIS INSPECTION MUST ALSO BE IMMEDIATELY (WITHIN 24 HOURS OF THE CHILDREN’S NEXT DAY IN CARE) GIVEN TO THE PARENTS OF ALL CHILDREN ENROLLED IN THE CHILD CARE FACILITY AND ANY CHILDREN ENROLLED INTO THE CHILD CARE FACILITY OVER THE NEXT 12 MONTHS (AT THE TIME OF ENROLLMENT).

A copy of this report was provided to the Director on this date and must be made available to the public upon request for the next 3 years.

PLEASE NOTE: THIS IS AN AMENDED REPORT

SUPERVISOR'S NAME: Dawn Parker	TELEPHONE: (951) 320-0203
LICENSING EVALUATOR NAME: Sean R Williams	TELEPHONE: (951) 782-4951
LICENSING EVALUATOR SIGNATURE:	DATE: 07/19/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2019

LIC9099 (FAS) - (06/04)

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