372006515-10-18-2019-10-CC-TSAL-BHGN4D-20191031100745

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 372006515
Report Date: 10/18/2019
Date Signed: 10/18/2019 03:23:30 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2019 and conducted by Evaluator Ericka Smith

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20190827102357

FACILITY NAME:	CHILDREN'S PARADISE INFANT CENTER		FACILITY NUMBER:	372006515
ADMINISTRATOR:	JASMINE REAVES		FACILITY TYPE:	830
ADDRESS:	990 VALE TERRACE DRIVE		TELEPHONE:	(760) 941-7578
CITY:	VISTA	STATE: CA	ZIP CODE:	92084
CAPACITY:	32	CENSUS: 16	DATE:	10/18/2019
		UNANNOUNCED	TIME BEGAN:	02:50 PM
MET WITH:	Diane Prospero		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Facility staff pushed child in care
Facility staff left child in soiled clothing for an extended period of time
Facility staff did not assist child with hygiene needs

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ericka Smith conducted a subsequent unannounced inspection to the facility today to deliver the findings of the above complaint allegations. LPA met with Diane Prospero, Director of Parent Engagement and Student Support. During the investigation, staff and child files were reviewed and copies of child records were requested and obtained. In addition, LPA met Administrator, and conducted confidential interviews with Facility Director, two staff and parent of child in care. Allegations stated facility Staff 1 (S1) pushed Child 1 (C1) on her bottom to keep C1 from coming in the classroom with her, staff left child in soiled clothing for an extended period of time, and staff did not assist child with hygiene needs. Statements from confidential interviews disclosed S1 was trying to stop C1 from coming into the classroom because S1 was already at ratio with four children in her care but did not push C1 to the ground. Some witnesses stated S1 attempted to prevent C1 from getting hit by the door and/or getting her fingers pinched by the door by sitting C1 down on her bottom but did not push her. Other witnesses stated S1 should have communicated to another staff to assist her with C1 prior to using her hands to stop C1 from coming in. Confidential interviews confirmed S1 stopped C1 from coming in the classroom and C1 fell as a result. However, due to conflicting statements, it could not be determined if S1

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Telma Sandoval	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Ericka Smith	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 10/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20190827102357

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INFANT CENTER	FACILITY NUMBER: 372006515
	VISIT DATE: 10/18/2019

NARRATIVE

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pushed C1. Other allegations stated facility staff left child in a soiled diaper for an extended period of time that resulting in C1's bottom being red and irritated and facility staff did not assist child with keeping her nose clean. Statements from confidential interviews disclosed the facility request for children to be potty trained prior to bring enrolled into the facility; however, the facility will assist with potty training. Witnesses stated that staff C1 was next in line for changing when parent picked up C1. Witnesses stated that C1 is breast fed and has loose bowel movements which causes her skin to become irritated quickly. Witnesses stated C1 is checked and changed often and no longer than one hour increments when the facility's protocol is every two hours. Witnesses stated that because C1 is breast fed she has attachment issues and cries constantly for parent. Witnesses stated C1's hygiene is maintained constantly. Based on the confidential interviews and conflicting statements, the Department determined there was not enough evidence to determine if there was a Title 22 violation at this time. Although the allegation may have happened or may be valid, there was not a preponderance of evidence to support or deny the allegation. The Department’s finding is that this allegation was unsubstantiated.

SUPERVISOR'S NAME: Telma Sandoval	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Ericka Smith	TELEPHONE: (951) 255-4577
LICENSING EVALUATOR SIGNATURE:	DATE: 10/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2019

LIC9099 (FAS) - (06/04)

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