372006515-3-22-2023-10-CC-CMAZ-CQKME2-20230404093159

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 372006515
Report Date: 03/22/2023
Date Signed: 03/22/2023 01:25:33 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2023 and conducted by Evaluator Cindy Hamilton

COMPLAINT CONTROL NUMBER: 10-CC-20230127141311

FACILITY NAME:	CHILDREN'S PARADISE INC. - VALE TERRACE		FACILITY NUMBER:	372006515
ADMINISTRATOR:	SHADIERA BETHEA		FACILITY TYPE:	830
ADDRESS:	990 VALE TERRACE DRIVE		TELEPHONE:	(760) 941-7578
CITY:	VISTA	STATE: CA	ZIP CODE:	92084
CAPACITY:	32	CENSUS: 18	DATE:	03/22/2023
		UNANNOUNCED	TIME BEGAN:	11:43 AM
MET WITH:	Natalie Swisse, Director		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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Unqualified staff are supervising infants.

INVESTIGATION FINDINGS:

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On March 22, 2023, at 11:55 AM, Licensing Program Analyst (LPA) Cindy Hamilton met with Children’s Paradise Vale Terrace (CCC) Director, Natalie Swisse to deliver the findings of the above allegation. On February 6, 2023, LPA Hamilton conducted a health and safety inspection of the facility, and no immediate concerns were noted. During the investigation LPA Hamilton obtained copies of pertinent documents from children and staff files. LPA also conducted interviews with five staff.

On January 27, 2023, Community Care Licensing (CCL) received information stating unqualified staff are supervising infants. It was alleged that two aides that did not have the required credits were left alone in the infant classroom(s) and this occurred in the afternoon near closing time between 4:30 pm and 5:00 PM. The director disclosed that the aides had been left alone in the infant classroom(s) a couple times for a brief period of time and that when this occurred the Director stepped in to cover the teacher position until another qualified teacher(s) could transition to the infant classroom(s). Confidential interviews also disclosed that the CCC’s closing infant teacher position is vacant and this position is scheduled until

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 03/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230127141311

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC. - VALE TERRACE	FACILITY NUMBER: 372006515
	VISIT DATE: 03/22/2023

NARRATIVE

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CCC closes at 6pm. Staff files were reviewed and obtained by LPA during the course of the investigation and file reviews revealed that the infant classroom aides have the required units and/or are currently enrolled in the required qualifying courses, however they are not qualified to supervise children on their own. During the investigative visit to the CCC on February 6, 2023, it was observed that the CCC was working within appropriate ratios and there were no health and safety concerns noted.

Based on confidential interviews the preponderance of evidence has been met and the allegation that unqualified staff are supervising infants is substantiated. The facility is being cited for Title 22, Section 101416 (a)(b) Infant Care Aide Qualifications and Duties which poses a potential health and safety risk to children in care.

An exit interview was conducted, this report, appeal rights and Notice of Site Visit was explained and provided to Director. Director was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 03/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 10-CC-20230127141311

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PARADISE INC. - VALE TERRACE	FACILITY NUMBER: 372006515
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/22/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 04/20/2023 Section Cited CCR 101416.3(a)(b)	1 2 3 4 5 6 7	Infant Care Aide Qualifications and Duties (a) In addition to Section 101216.2, the following shall apply:(b) An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher...as provided for in Section 101416.5(d)(1). This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director will create a plan and submit to CCL showing a fully qualified teacher(s) is assigned to infant rooms for full day 6am-6pm. This plan must also be operative prior to POC date. Director will submit plan to LPA Hamilton via email or USPS on or before POC due date.
	8 9 10 11 12 13 14	Per interview with director it was confirmed that aides had been left alone in the infant room(s) for a brief period and then director stepped in until another teacher(s) could transition into the infant classroom(s).	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Cindy Hamilton	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 03/22/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023

LIC9099 (FAS) - (06/04)

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