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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372011106
Report Date: 11/20/2020
Date Signed: 11/20/2020 12:37:38 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2020 and conducted by Evaluator Yolanda Jackson
COMPLAINT CONTROL NUMBER: 10-CC-20200728113846
FACILITY NAME:GARRETT, GERALDINE FAMILY DAY CAREFACILITY NUMBER:
372011106
ADMINISTRATOR:GARRETT, GERALDINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 598-1858
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:12CENSUS: 6DATE:
11/20/2020
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Geraldine GarrettTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Licensee demonstrated inappropriate forms of discipline towards a day-care child while in care
INVESTIGATION FINDINGS:
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On November 20 2020, Due to Covid19, Licensing Program Analyst (LPA) Yolanda Jackson conducted a Tele-Complaint Investigation with Licensee, Geraldine Garrett for the purpose of delivering the findings of this complaint that was initiated 10/23/20. LPA was unable to interview the subject child.

It was alleged the Licensee demonstrated inappropriate forms of discipline towards a day-care child while in care. The Licensee stated if a child misbehaves she puts the children on time out in a yellow chair or the child sits at a table and does a puzzle. The Licensee stated she cared for Child (1) that would cry, hit other children, and was disruptive. Licensee admitted she put the child in the laundry room as a form of discipline. She stated the child was crying and she put the child in the laundry room until the child stopped crying. **CONTINUED ON NEXT PAGE**
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Yolanda JacksonTELEPHONE: (951) 201-1991
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20200728113846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GARRETT, GERALDINE FAMILY DAY CARE
FACILITY NUMBER: 372011106
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/19/2020
Section Cited
CCR
102423(a)(4)
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PERSONAL RIGHTS. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited
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The licensee will submit a statement on how she will implement appropriate discipline and will stop putting children in the laundry room as punishment. Due to Licensing by
11/30/20.
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This requirement was not met as evidenced by: Licensee admitted she put the child in the laundry room as a form of discipline.Based on observation and interview which poses an potential Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Yolanda JacksonTELEPHONE: (951) 201-1991
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20200728113846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GARRETT, GERALDINE FAMILY DAY CARE
FACILITY NUMBER: 372011106
VISIT DATE: 11/20/2020
NARRATIVE
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The Licensee stated she held the laundry room door partially closed while the child was in the laundry room so the child would not run out.

The Licensee told the child's parents that she put the child in the laundry room alone because the child was crying. From interviews with staff, the Licensee put the child in the laundry room for about 5 minutes when the child was crying and to calm the child. From interviews conducted, the Licensee threatened to place children in the laundry room if they misbehaved and there was at least one other child who was put in the laundry room for time-out.

Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Yolanda JacksonTELEPHONE: (951) 201-1991
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 3