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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 372018024
Report Date: 02/03/2022
Date Signed: 02/03/2022 03:01:35 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2021 and conducted by Evaluator Jennifer Lott
COMPLAINT CONTROL NUMBER: 51-CC-20211021112541
FACILITY NAME:GORDON, BOBBIE FAMILY CHILD CAREFACILITY NUMBER:
372018024
ADMINISTRATOR:BOBBIE GORDONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 789-9732
CITY:RAMONASTATE: CAZIP CODE:
92065
CAPACITY:14CENSUS: 10DATE:
02/03/2022
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Licensee, Bobbie Gordon TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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9
Provider inappropriately disciplines day care child
INVESTIGATION FINDINGS:
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13
Licensing Program Analysts (LPAs) Jennifer Lott and Patrick Ma conducted a complaint investigation visit to deliver findings for the above allegation. LPAs were greeted at the front door by Licensee, Bobbie Gordon and granted entry after identifying themselves and disclosing the purpose of their visit.

The Department’s investigation consisted of review of facility and outside source records, interviews with children, staff and outside sources. It is alleged that on or about October 2021, the licensee inappropriately disciplined a day care child. Interviews with outside sources, children, staff and parents could not prove or disprove that the allegation happened. This agency has investigated the complaint alleging provider inappropriately disciplines day care child. The Department has found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted and report was reviewed with the licensee, Bobbie Gordon. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Tashima DanielTELEPHONE: (619) 629-8413
LICENSING EVALUATOR NAME: Jennifer LottTELEPHONE: 619-782-8300
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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