374845327-7-28-2023-10-CC-CMAZ-CUYMWN-20230823095835

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374845327
Report Date: 07/28/2023
Date Signed: 07/28/2023 10:25:35 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2023 and conducted by Evaluator Keely Messerschmidt

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230623112100

FACILITY NAME:	PEPPERTREE MONTESSORI		FACILITY NUMBER:	374845327
ADMINISTRATOR:	GILLINS, CHERYL		FACILITY TYPE:	830
ADDRESS:	427 COLLEGE BLVD, STE I		TELEPHONE:	(760) 940-1931
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92057
CAPACITY:	40	CENSUS: 27	DATE:	07/28/2023
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Hiqynos Paramio		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff handle day care children in a rough manner.
Staff yell at day care children.
Staff do not provide adequate supervision to day care children.

INVESTIGATION FINDINGS:

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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegations. LPA met with Authorized Representative Hiqynos Paramio. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Authorized Representative the conclusion of the complaint investigation.
On June 23rd , 2023, Community Care Licensing (CCL) received a complaint alleging that staff handle day care children in a rough manner, staff yell at day care children, and that staff do not provide adequate supervision to day care children. LPA Messerschmidt conducted pertinent interviews with the Director, staff and other parties involved but was unable to corroborate allegation or identify staff pertaining to the allegations. An attempt was made to interview the complainant and children; however, the complainant was unresponsive to LPA inquiries and the children were non-verbal and therefore were unable to speak with LPA.
See LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: 9517824950(951) 217-5452
LICENSING EVALUATOR NAME: Keely Messerschmidt	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230623112100

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: PEPPERTREE MONTESSORI	FACILITY NUMBER: 374845327
	VISIT DATE: 07/28/2023

NARRATIVE

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Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Authorized Representative, Hiqynos Paramio, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: 9517824950(951) 217-5452
LICENSING EVALUATOR NAME: Keely Messerschmidt	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2023

LIC9099 (FAS) - (06/04)

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