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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374845455
Report Date: 10/16/2023
Date Signed: 10/16/2023 11:00:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2023 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230807095802
FACILITY NAME:NCCS WEST MISSION CDCFACILITY NUMBER:
374845455
ADMINISTRATOR:SANDRA ROMEROFACILITY TYPE:
850
ADDRESS:715 W. MISSION AVE SUITE ATELEPHONE:
(760) 471-5483
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:60CENSUS: 46DATE:
10/16/2023
UNANNOUNCEDTIME BEGAN:
10:16 AM
MET WITH:Sandra RomeroTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member inappropriately touched child while in care
Staff hit daycare child while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 16, 2023, at 10:16 AM, Licensing Program Analysts (LPA's) Courtnee Peebles and Tricia Danielson arrived unannounced to NCCS WEST MISSION CDC (CCC) and met with director, Sandra Romero to discuss the investigative finding of the allegation listed above. On October 16, 2023 at 10:16 AM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with five staff (D,S1,S2,S3,S4).

On August 7, 2023, a complaint was received with allegations stating, staff member inappropriately touched child while in care, and staff hit daycare child while in care. Confidential interviews revealed that S1 moved from the four’s classroom a month and a half prior to the allegations above. Interviews also revealed staff take children to the restroom in groups and supervise children from the door as children in this class are potty trained. C1, specifically, was independent with toileting needs and did not require any assistance even when accidents happened. Due to ratio concerns the CCC chooses not to combine classrooms preventing C1 from being in S1’s care. However, interviews also revealed that there are times at the very end of the day when the CCC may need to combine classes. LPA was unable to corroborate whether S1 provided supervision to C1.

Based on information obtained there is not enough evidence to prove that a staff member inappropriately touched child while in care and staff hit daycare child while in care. Therefore, the allegations are deemed unsubstantiated at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
A notice of site visit was provided and must remain posted for 30 days. A copy of this report and appeal rights were given and explained to Director Sandra Romero
Unsubstantiated
Estimated Days of Completion: 69
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee PeeblesTELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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