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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376100430
Report Date: 08/17/2021
Date Signed: 08/17/2021 04:47:54 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2021 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20210811145541
FACILITY NAME:ORAHA, RAGHAD & YAQOOB, SALWAN FAMILY CHILD CAREFACILITY NUMBER:
376100430
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 1DATE:
08/17/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Raghad Oraha and Salwan YaqoobTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Facility is over capacity.
INVESTIGATION FINDINGS:
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On 8/17/21 at 1:30 PM, Licensing Program Analyst (LPA) Adrian Mangina made an unannounced initial 10-day visit, for the complaint received on 8/11/2021, regarding the above allegation. LPA met with Licensees Raghad Oraha and Salwan Yaqoob. Also present in the home was one daycare child.

During the inspection, LPA toured the facility, conducted interviews of Licensees, reviewed children's files and obtained a copy of the children’s roster.

Based on the information obtained during interviews and document review it is determined that Facility was over capacity on June 9, 2021, by having 30 children in care that day. Licensee was also over capacity for the months of June and July 2021 and part of August 2021.

(continued on LIC9099 page 2)



Substantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Adrian L ManginaTELEPHONE: (619) 767-2209
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20210811145541
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ORAHA, RAGHAD & YAQOOB, SALWAN FAMILY CHILD CARE
FACILITY NUMBER: 376100430
VISIT DATE: 08/17/2021
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the deficiency is being cited on the attached LIC 9099D).

An exit interview was conducted with the Licensee. The Licensee was provided a copy of their appeal rights (LIC 9058) along with a copy of this report (LIC 9099). Upon receipt of this report, licensee shall post and provide copies of this licensing report to parents /guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee to provide Acknowledgement of Receipt of Licensing Reports (LIC 9224) to the parent/guardian of for each child in care for signature acknowledging receipt of copy of this report. THIS REPORT MUST BE FILED IN FACILITY FILE AND MADE AVAILABLE FOR PUBLIC REVIEW FOR 3 YEARS.
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Adrian L ManginaTELEPHONE: (619) 767-2209
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20210811145541
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ORAHA, RAGHAD & YAQOOB, SALWAN FAMILY CHILD CARE
FACILITY NUMBER: 376100430
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/17/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/18/2021
Section Cited
CCR
102417.5(c)
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Staffing Ratio and Capacity:The total licensed capacity for a Small Family Child Care Home shall not exceed eight children.
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LIcensee stated that she will reduce children enrolled such that there are no more than 8 children in care at once, including licensee's own children under 10 years old. Licensee has already informed parents that she can no longer care for their children. Licensee will email LPA list of children not be returning no later than 8/18/2021 at close of business.
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This requirement was not met as evidenced by: Licensee submitted time sheets to YMCA showing 30 children were in care on 6/9/2021. Licensee stated that on that day she cared for 24 children at once and was over capacity June/July/August 2021. This poses an immediate health and safety risk to children in care
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Renesha PackTELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Adrian L ManginaTELEPHONE: (619) 767-2209
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3