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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105049
Report Date: 05/03/2022
Date Signed: 05/03/2022 04:03:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2022 and conducted by Evaluator Joelle Redding
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20220324101551
FACILITY NAME:ENCINITAS SHINING STARS INFANT CENTERFACILITY NUMBER:
376105049
ADMINISTRATOR:KIKUE N. & ALEXIS L.FACILITY TYPE:
830
ADDRESS:511 ENCINITAS BOULEVARD #114TELEPHONE:
(760) 436-5433
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:10CENSUS: 9DATE:
05/03/2022
UNANNOUNCEDTIME BEGAN:
03:50 PM
MET WITH:Director Alexis SegreTIME COMPLETED:
04:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/3/2022 @ 3:50 p.m., Licensing Program Analyst (LPA), Joelle Redding, made an unannounced visit to deliver findings on the above-referenced allegation. Based on information obtained via interviews and review of staff time sheets, schedules and children's sign in and out records, there were just a few times where regular staff was not yet scheduled to arrive and the sign in sheets showed that there were more than four infants with one scheduled teacher. However, there is floating staff to step in to cover these brief periods of time, ranging from 5 to 10 minutes, until the second teacher arrives. The floating staff are salaried staff and no time sheets are recorded. There are just 10 infants enrolled in the program and normally three staff scheduled for the day arriving at staggered times, but all present by 9 a.m. The above-referenced allegation is considered Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency is cited. Notice of Site visit was provided and will be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Pack
LICENSING EVALUATOR NAME: Joelle Redding
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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