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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300014
Report Date: 09/01/2021
Date Signed: 09/29/2021 11:43:26 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2021 and conducted by Evaluator Nasha King
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210824141842
FACILITY NAME:CHILDREN'S PARADISE INC-BOBIERFACILITY NUMBER:
376300014
ADMINISTRATOR:BRITTNEY SPENCERFACILITY TYPE:
830
ADDRESS:700 BOBIER DRIVETELEPHONE:
(760) 842-5810
CITY:VISTASTATE: CAZIP CODE:
92084
CAPACITY:16CENSUS: 6DATE:
09/01/2021
UNANNOUNCEDTIME BEGAN:
06:55 AM
MET WITH:Brittney Spencer, DirectorTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Facility is not following COVID-19 mandates.
INVESTIGATION FINDINGS:
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This is an amended report, delivered to the facility on 9/29/2021.

Licensing Program Analysts (LPA’s) Ana Noble and Nasha King arrived at the facility to provide the findings for the above referenced allegation. LPA conducted COVID-19 screening questions prior to entry. LPA met with the Director Brittney Spencer.

It is alleged that the facility is not following COVID-19 mandates. Based on LPAs observations and interviews conducted on 09/01/2021, the facility has not been and are not currently following the California Department of Public Health (CDPH) guidance issued on June 29, 2021 regarding masks/face coverings. Upon entrance of the facility, at approximately 7:00 a.m., LPA’s observed staff member Melissa Garcia Camacho, who was inside the facility by the front office, not wearing a mask/face-covering. Additionally, during the tour of the facility, led by Marissa Magorien, it was also observed that the children in the opening classroom (Room 1) were not wearing a mask/face covering while inside the facility.
See LIC 9099C for continuance of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20210824141842
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S PARADISE INC-BOBIER
FACILITY NUMBER: 376300014
VISIT DATE: 09/01/2021
NARRATIVE
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LPAs also observed that staff members were not encouraging any of the children to put on a mask/face-covering. On 8/12/2021, the licensee sent a “Parent & Staff Masking Update” to staff and parents, stating that they would be adopting “a “Parent-Choice” “Staff-Choice” approach in determining how [they] will engage further masking within [their] centers and within [their] corporate offices.”

The licensee later retracted this statement and replaced it with a policy which requires masks to be worn by all individuals over 2 years of age while at their preschools in accordance with the California Department of Public Health Guidance for the Use of Face Coverings.

Although during the inspection most staff were observed to be wearing proper facial coverings, there is not a preponderance of the evidence to prove or disprove that the alleged violation occurred previously. Therefore, the finding is unsubstantiated.

An exit interview was conducted, a Notice of Site Visit (LIC 9213) was posted, appeal rights were discussed and provided, and a copy of this report was given to the facility representative below.

A NOTICE OF SITE VISIT WAS ISSUED AND LPAs VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.
SUPERVISOR'S NAME: Pauline BeschornerTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Ana NobleTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
LIC9099 (FAS) - (06/04)
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