376300213-12-5-2023-10-CC-DMUN-CYHUMP-20231214144239

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376300213
Report Date: 12/05/2023
Date Signed: 12/05/2023 11:06:06 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2023 and conducted by Evaluator Keely Messerschmidt

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20231120103600

FACILITY NAME:	BUDS AND BLOSSOMS PRESCHOOL		FACILITY NUMBER:	376300213
ADMINISTRATOR:	LAURA HUMBLE		FACILITY TYPE:	850
ADDRESS:	2809 S MISSION RD		TELEPHONE:	(760) 645-3044
CITY:	FALLBROOK	STATE: CA	ZIP CODE:	92028
CAPACITY:	57	CENSUS: 32	DATE:	12/05/2023
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Laura Humble		TIME COMPLETED:	11:25 AM

ALLEGATION(S):

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Facility staff are not properly addressing cockroaches.

INVESTIGATION FINDINGS:

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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Laura Humble. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Director the conclusion of the complaint investigation.

On November 20th, 2023, Community Care Licensing (CCL) received a complaint alleging that the facility staff are not properly addressing cockroaches. LPA Messerschmidt toured the facility, conducted interviews with the Director and staff but was unable to corroborate allegations.

See LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 12/05/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20231120103600

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BUDS AND BLOSSOMS PRESCHOOL	FACILITY NUMBER: 376300213
	VISIT DATE: 12/05/2023

NARRATIVE

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Regarding the allegation that facility staff are not properly addressing cockroaches, based on interviews it was disclosed that cockroaches were observed near fridge in the infant room and pest control came out within a few weeks and fixed the problem. It was stated that the facility is over a creek and tends to have more bugs than usual but the cockroach issue that was noted only in the infant room was handled when it was brought to the Directors attention. No cockroaches have been observed since the pest control came out. Based on observation by LPA did not observe any rodents, rodent droppings, or bugs during visit.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Laura Humble, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 12/05/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023

LIC9099 (FAS) - (06/04)

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