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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300363
Report Date: 02/12/2025
Date Signed: 02/12/2025 09:57:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2024 and conducted by Evaluator Kelli Waters
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20241218115406
FACILITY NAME:LITTLE COUNTRY PRESCHOOL, THEFACILITY NUMBER:
376300363
ADMINISTRATOR:DALAL,RUTUFACILITY TYPE:
850
ADDRESS:1571 S HALE AVENUETELEPHONE:
(760) 746-0881
CITY:ESCONDIDOSTATE: CAZIP CODE:
92029
CAPACITY:42CENSUS: 22DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
09:18 AM
MET WITH:Rutu DalalTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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-Staff do not provide adequate supervision resulting in daycare child sustaining an injury
INVESTIGATION FINDINGS:
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On 02/12/25, Licensing Program Analyst (LPA), Kelli Waters, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPA toured the facility, conducted a census, and met with Licensee, Rutu Dalal, who was informed of the decision rendered.

On 12/18/24, Community Care Licensing (CCLD) received a complaint alleging that staff do not provide adequate supervision resulting in daycare child (C1) sustaining an injury.

(Continued on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20241218115406
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LITTLE COUNTRY PRESCHOOL, THE
FACILITY NUMBER: 376300363
VISIT DATE: 02/12/2025
NARRATIVE
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Regarding the allegation that the staff do not provide adequate supervision resulting in day-care child (C1) sustaining an injury, specifically during outside time on the playground, LPA Waters conducted interviews, record review, and a facility inspection including the playground. During the unannounced facility inspection, LPA Waters was able to observe outside playtime. LPA Waters observed 30 children on the playground with five staff, spread out around the playground area, with two staff specifically stationed in the sand box area on both sides of the built-in play structure. Record review and interviews revealed that during the time of the incident, there were 25 children on the preschool playground with five staff. Staff were in different areas around the playground, including a staff member (S1) in the sandbox where C1 sustained the injury caused by another child (C2). Two out of five staff members, outside during the time of incident, stated they saw both C1 & C2 playing with shovels and running around play structure prior to injury. LPA Waters determined that although the injury did occur, LPA could not confirm the allegation of lack of adequate supervision was the cause.

The agency has investigated the above allegations and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to the facility. This report must be made available for public review for 3 years upon request.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4