376600310-1-26-2023-20-CC-TVUU-CNN8F6-20230201212811

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600310
Report Date: 01/26/2023
Date Signed: 01/26/2023 02:39:25 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2022 and conducted by Evaluator David Miller

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20221104120101

FACILITY NAME:	KINDERCARE ROTHGARD - PRESCHOOL		FACILITY NUMBER:	376600310
ADMINISTRATOR:	CELIA CARRIZOSA		FACILITY TYPE:	850
ADDRESS:	10130 ROTHGARD ROAD		TELEPHONE:	(619) 670-6566
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	106	CENSUS:	DATE:	01/26/2023
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Celia Carrizosa		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Child sustained bruises while in care
Staff did not properly supervise daycare child

INVESTIGATION FINDINGS:

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On 01/26/2023 at 1:15pm, Licensing Program Analyst (LPAs) David Miller and Vicky Williamson conducted an inspection to deliver the complaint findings regarding the above allegations. LPA advised Director Celia Carrizosa of the meeting’s purpose. During the tour of the facility, there were 16 children and two (2) staff in the 2-year old class, 15 children and two (2) staff in the 3-year old class, 8 children and one (1) staff in the Pre-K class, and 20 children and 1 staff in the 5-year old class. All children were napping; thus, ratio requirements are met.

During the course of the investigation, interviews were conducted with complainant, Director, staff members, daycare children and parents. Staff and the Director denied that any child has sustained a bruise while in care, and further denied that staff do not properly supervise daycare children. Staff stated that sometime in September of 2022, child #1 (C1) fell down on the playground stairs and landed on his back. Staff stated that they did not observe any injuries, however, ice was applied to ease the pain. Staff stated they notifed the child's authorized representative, and provided an Incident/Accident Report.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David Miller	TELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20221104120101

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE ROTHGARD - PRESCHOOL	FACILITY NUMBER: 376600310
	VISIT DATE: 01/26/2023

NARRATIVE

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Due to conflicting information obtained during the investigation, the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are determined to be unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted on the bulletin board. An exit interview was conducted with the Director, Celia Carrizosa.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David Miller	TELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:	DATE: 01/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2023

LIC9099 (FAS) - (06/04)

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