376600310-8-31-2023-20-CC-TVUU-CV9RZ6-20230901132725

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600310
Report Date: 08/25/2023
Date Signed: 08/31/2023 10:14:16 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2023 and conducted by Evaluator David Miller

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20230606085220

FACILITY NAME:	KINDERCARE ROTHGARD - PRESCHOOL		FACILITY NUMBER:	376600310
ADMINISTRATOR:	CELIA CARRIZOSA		FACILITY TYPE:	850
ADDRESS:	10130 ROTHGARD ROAD		TELEPHONE:	(619) 670-6566
CITY:	SPRING VALLEY	STATE: CA	ZIP CODE:	91977
CAPACITY:	106	CENSUS: 49	DATE:	08/25/2023
		UNANNOUNCED	TIME BEGAN:	10:01 AM
MET WITH:	Liliana Arredondo		TIME COMPLETED:	10:29 AM

ALLEGATION(S):

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Staff do not provide appropriate supervision to children in care

INVESTIGATION FINDINGS:

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***This is an amended version of an original report created on 08/25/2023.
On 08/25/2023 at 10:01am, Licensing Program Analyst (LPA) David Miller conducted an inspection to deliver the complaint findings regarding the above allegation. LPA advised Director Celia Carrizosa of the meeting’s purpose. During the tour of the facility, there were 16 children and two (2) staff in the 2-year old class, 12 children and one (1) staff in the 3-year old class, 10 children and one (1) staff in the Pre-K class, and 11 children and two (2) staff in the 5-year old class
During the course of the investigation, interviews were conducted with the Director, staff members, daycare children and parents. The Director denied the allegation, stating that children are always appropriately supervised by staff. The Director and staff stated that there was one child who was able to open a self-latching gate, leading from the classroom for 3-year olds to the enclosed lobby outside the Director’s office (lobby adjacent to the 3-year old classroom), but that staff guided this child back to their classroom within 30-60 seconds. This gate is a self-latching approximately 3-foot half door with a magnetic lock. Director stated that staff was still in the lobby when this incident occured.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David Miller	TELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:	DATE: 08/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230606085220

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE ROTHGARD - PRESCHOOL	FACILITY NUMBER: 376600310
	VISIT DATE: 08/25/2023

NARRATIVE

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The Director and staff denied that said child or any child ever walked unattended out the front door. There was no collaborative evidence regarding the allegation. Due to conflicting information obtained during the investigation, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is determined to be unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted on the bulletin board. An exit interview was conducted with the Director, Celia Carrizosa.

SUPERVISOR'S NAME: Tulam Vu	TELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David Miller	TELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:	DATE: 08/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2023

LIC9099 (FAS) - (06/04)

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