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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600310
Report Date: 08/25/2023
Date Signed: 08/25/2023 10:54:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2023 and conducted by Evaluator David Miller
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230607152330
FACILITY NAME:KINDERCARE ROTHGARD - PRESCHOOLFACILITY NUMBER:
376600310
ADMINISTRATOR:CELIA CARRIZOSAFACILITY TYPE:
850
ADDRESS:10130 ROTHGARD ROADTELEPHONE:
(619) 670-6566
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:106CENSUS: 49DATE:
08/25/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Celia CarrizosaTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff are operating over ratio
INVESTIGATION FINDINGS:
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On 08/25/2023 at 09:20am, Licensing Program Analyst (LPA) David Miller conducted an inspection to deliver the complaint findings regarding the above allegation. LPA advised Director Celia Carrizosa of the meeting’s purpose. During the tour of the facility, there were 16 children and two (2) staff in the 2-year old class, 12 children and one (1) staff in the 3-year old class, 10 children and one (1) staff in the Pre-K class, and 11 children and two (2) staff in the 5-year old class.

During the course of the investigation, interviews were conducted with the Director, assistant Director, staff members, daycare children and parents. In addition, LPA conducted observations of the classrooms and reviewed sign in/sign out sheets for children and staff timesheets.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David MillerTELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230607152330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE ROTHGARD - PRESCHOOL
FACILITY NUMBER: 376600310
VISIT DATE: 08/25/2023
NARRATIVE
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The Director and staff denied that the classrooms are ever out of ratio, stating that there are always at least two (2) qualified teachers in each classroom, with no more than 15-18 students in each separate class. The facility was observed to be within staffing ratio during today’s inspection. There was no collaborative evidence regarding the allegation. Due to conflicting information obtained during the investigation the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is determined to be unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted on the bulletin board. An exit interview was conducted with the Director, Celia Carrizosa.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: David MillerTELEPHONE: (619) 987-8901
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2