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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600311
Report Date: 04/22/2021
Date Signed: 04/22/2021 05:26:34 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2021 and conducted by Evaluator Luigi Gargaro
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20210219154129
FACILITY NAME:KINDERCARE ROTHGARD - INFANTFACILITY NUMBER:
376600311
ADMINISTRATOR:ELLE JACKSONFACILITY TYPE:
830
ADDRESS:10130 ROTHGARD ROADTELEPHONE:
(619) 670-6566
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:23CENSUS: 10DATE:
04/22/2021
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Celia CarrizosaTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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Unqualified staff left alone with children.
INVESTIGATION FINDINGS:
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On 04/22/21, at 4:00PM, LPA, Luigi Gargaro, conducted an unannounced complaint tele-visit to the facility today, due to the Covid-19 outbreak, to deliver the finding for the above allegation. Analyst met with director, Celia Carrizosa, for the delivery of the finding.

During the course of the investigation, interviews were conducted with the facility director and staff and day care parents. Facility documentation, in the form of classroom sign in and sign out sheets, was also obtained and reviewed by analyst. Based on all the information gathered, it was determined that on multiple occasions in the months of February and March, aides were left alone with infants without the presence of qualified teachers as required by regulation.

Based on LPA's observations, record review(s) and interviews that were conducted, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED, California Code of Regulations, (Title 22, Division 12 & Chapter 1 section 101416.2(b)) is being cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 20-CC-20210219154129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE ROTHGARD - INFANT
FACILITY NUMBER: 376600311
VISIT DATE: 04/22/2021
NARRATIVE
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Upon receipt of a type A violation, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Appeal Rights (1/16) were discussed. A copy of the report, appeal rights and Notice of Site Visit will be e-mailed to the director and director was advised that acknowledgement of the receipt of the report is to be received within twenty four hours.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 20-CC-20210219154129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE ROTHGARD - INFANT
FACILITY NUMBER: 376600311
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/23/2021
Section Cited
CCR
101416.2(b)
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101416.2 Infant Care Teacher Qualifications and Duties (b) Prior to employment, an infant care teacher shall have completed, with passing grades, at least three postsecondary semesters or equivalent quarter units in early childhood education or child development, and three postsecondary semester or equivalent quarter units related to the care of infants, at an accredited or approved college or university. The requirement was not met as evidenced by:
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Facility director states she will submit a written plan of correction detailing what steps will be implemented to prevent the situation from potentially recurring at the facility. Plan will be submitted to analyst for review by 04/23/21.
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Based on interviews and record reviews, the licensee did not ensure that two infant care staff members completed the required infant care units prior to being left alone in an infant classroom which poses an immediate Health and Safety risk to the infants in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 4