376600318-8-14-2024-51-CC-RASW-DAXT3D-20241112132207

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600318
Report Date: 08/14/2024
Date Signed: 08/14/2024 03:27:10 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2024 and conducted by Evaluator Patrick Ma

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20240806215531

FACILITY NAME:	KINDERCARE CUYAMACA CENTER		FACILITY NUMBER:	376600318
ADMINISTRATOR:	MONICA COLLINS		FACILITY TYPE:	850
ADDRESS:	9735 CUYAMACA STREET		TELEPHONE:	(619) 562-3423
CITY:	SANTEE	STATE: CA	ZIP CODE:	92071
CAPACITY:	96	CENSUS: 62	DATE:	08/14/2024
		UNANNOUNCED	TIME BEGAN:	10:40 AM
MET WITH:	Monica Collins		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Facility is not clean and/or sanitary.

INVESTIGATION FINDINGS:

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On 8/14/24 at 10:40AM LPA Patrick Ma made an unannounced visit to initiate an investigation, for the complaint received on 8/6/24, regarding the above allegations. Upon arrival, LPA met with Director, Monica Collins and explained purpose of visit. During this visit LPA interviewed staff, toured the facility, reviewed files, observed classrooms, and received a copy of the staff and student roster. During facility tour, LPA observed:

Classroom Preschool: 24 children with staff member Rebecca Espinoza and Natalie Rangel.
Classroom Pre-K: LPA initially observed Natalie Rangel with 12 children. Once Director stepped into the classroom with the 2 additional children, Ms. Rangel moved to the Preschool room and staff Caprese Price came in to replace her.
Classroom Discovery (2 year olds) was combined with Preschool B: 24 children with staff Sadey Platt, Genet Boru, and Emily Larmour.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20240806215531

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE CUYAMACA CENTER	FACILITY NUMBER: 376600318
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/14/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 09/13/2024 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Director stated will she will put in work orders with their maintenance for deep floor and building cleaning and shampoo or replace stained carpets by 9/13/24.
	8 9 10 11 12 13 14	Based on observation, the licensee did not comply with the section cited above in regard to keeping the facility clean, safe and sanitary. LPA observed stains on the floor, carpet and walls, black grime build up along the edge of classrooms, rust stains under children’s bathroom sink, open garbage container with dirty diapers, and boxes in the children’s bathroom (Discovery room only) in all classrooms used during facility inspection which poses a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
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	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20240806215531

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE CUYAMACA CENTER	FACILITY NUMBER: 376600318
	VISIT DATE: 08/14/2024

NARRATIVE

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It was alleged the facility is not clean and/or sanitary. During facility tour, LPA observed stains on the floor, carpet and walls, black grime build up along the edge of classrooms, golden brown stains under children’s bathroom sink, open garbage container with dirty diapers, and boxes in the children’s bathroom (Discovery room only) in all classrooms used during tour.

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. The deficiency is being cited on the attached LIC 9099D and issued a $250 civil penalty for repeat violation of CCR Section 101238(a) within 12 months.

Please be advised that FAILURE TO PAY the required civil penalty payment may result in in the REVOCATION OF YOUR LICENSE. You must respond within 30 days with the payment of or a proposed payment plan that includes the first payment. Further, the Department will not approve any requests for increase in capacity or for additional capacity of additional licenses while civil penalties remain unpaid.

Exit interview conducted and report was reviewed with the Director Monica Collins. A notice of site visit was given and must remain posted for 30 days.

SUPERVISOR'S NAME: Renesha Askew	TELEPHONE: (619) 767-2155
LICENSING EVALUATOR NAME: Patrick Ma	TELEPHONE: (619) 767-2218
LICENSING EVALUATOR SIGNATURE:	DATE: 08/14/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2024

LIC9099 (FAS) - (06/04)

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